# State of Knowledge Report

> [llms.txt](https://www.mintlify.com/llms.txt)

Our first annual State of Knowledge Report shows how fast agent readership is growing, why it's time to look beyond docs, and what top companies are doing differently.

URL: https://www.mintlify.com/state-of-knowledge

Your docs might be ready for agents. But what about the rest of your company knowledge?

Our first annual State of Knowledge Report shows how fast agent readership is growing, why it's time
to look beyond docs, and what top companies are doing differently.

[Read the research](/state-of-knowledge)

## Agents are now the majority of readers.

And they're already moving from reading documentation to writing it.

15k Mintlify sites analyzed in the last six months

- 66% of traffic now comes from AI agents
- 3x increase in Model Context Protocol (MCP) tool calls
- 61% of agent-drafted pull requests merged

## Agents answer from whatever they can reach, and a lot of what a company knows isn't in the docs.

It lives across the help center, support tickets, the community forum, and other knowledge surfaces.

[Read the research](/state-of-knowledge)

## Most company knowledge is not structured for AI.

We surveyed more than 320 professionals to uncover the gaps.

- 94% — Companies have additional knowledge surfaces beyond docs
- 69% — Companies have optimized only a fraction of knowledge surfaces for AI
- 57% — Companies have no clear owner for making non-docs knowledge AI-ready

## Companies must start treating knowledge as operational infrastructure.

Leaders from Anthropic, Decagon, HubSpot, and more share their perspective.

- "What's good for the humans is good for the agents, but you can't treat them the same way, and
  treating non-human traffic as something to filter out means you're now filtering out your
  customers." — Chris Riley, Sr. Manager, Developer Relations, HubSpot
- "The same page that misled one developer now misleads an unknowable number of agents, which then
  propagate that misunderstanding to downstream users." — Sarah Deaton, Technical Content Engineer,
  Anthropic
- "Building the knowledge layer takes more than technical infrastructure. It takes people and
  operating infrastructure too—the whole organization has to buy in, or a real source of truth never
  happens." — David Hou, Product Education Lead, Decagon

## Documentation is where the work starts. It can't be where it ends.

Get your copy of the 2026 State of Knowledge Report.

[Read the research](/state-of-knowledge) · [Get started](https://app.mintlify.com/signup)