# Support

> [llms.txt](https://www.mintlify.com/llms.txt)

Get help with Mintlify. Email support, live chat in the dashboard, and self-serve resources. We respond within 2 business days.

URL: https://www.mintlify.com/support

We respond to every support request within 2 business days. No account or sign-up required to reach us - just
email or open the chat.

## Contact methods

- **Email support** - Reach our team directly. Best for billing questions, account issues, and detailed bug
  reports. [support@mintlify.com](mailto:support@mintlify.com)
- **In-product chat** - Open the dashboard and click the chat bubble in the bottom-right. Fastest path for
  product-specific questions. [Open dashboard](https://dashboard.mintlify.com)
- **Slack agent** - If your workspace has the Mintlify Slack app installed, mention @mintlify in any channel
  for instant answers grounded in your docs. [Slack setup guide](https://www.mintlify.com/docs/agent/slack)

## Self-serve resources

Most questions are answered in the docs or our security/legal pages.

- [Documentation](https://www.mintlify.com/docs) - Setup guides, references, and tutorials.
- [Status page](https://mintlify.statuspage.io) - Live service status and incident history.
- [Security](https://security.mintlify.com) - Our security posture, compliance, and reports.
- [Privacy policy](/legal/privacy) - How we collect, use, and protect your data.

## Make knowledge your winning advantage

Join the leaders of tomorrow to future proof your documentation today.

[Talk to a GTM engineer](/contact/sales)

- **Start building** - Deploy your documentation in minutes. [Quickstart](/docs)
- **Guide to technical writing** - A guide to how to write great documentation.
  [Open guide](/guides/introduction)