# Help Center

> [llms.txt](https://www.mintlify.com/llms.txt)

Build a beautiful, AI-powered help center with Mintlify.

URL: https://www.mintlify.com/use-cases/help-center

Docs that handle support for you. Accurate content, optimized for customers and the agents they use. Fewer tickets, faster resolution, and a support team that can focus on high impact issues.

[Build a support center](https://app.mintlify.com/signup) · [Talk to sales](/contact/sales)

Trusted by Perplexity, PayPal, Replit, Coinbase, Cognition, Lovable, IBM, and Anthropic.

## Your customers' agents read your help center

Hundreds of millions of agents send requests to Mintlify sites each month. Behind every one of them is a potential customer looking for help. Content on Mintlify ships structured for people and the agents they ask.

Agents make up about two-thirds of docs traffic on Mintlify; humans the remaining third. [Read the report](/blog/state-of-docs-traffic)

## The platform for support

One platform for all your support content. Over 20,000 teams keep their content accurate for humans and agents with Mintlify.

- Customers get answers before they file a ticket
- Self-updating articles
- Answers personalized by role, plan, or customer type, with search that returns precise results.
- Agent-ready content

## Built to scale with the agentic web

- 99.99% uptime
- 2B+ agent visitors in the past year
- 300M+ human visitors
- 20,000+ customers

## Customer stories

- [See how Anthropic accelerates AI adoption with Mintlify](/customers/anthropic) — 2M monthly active developers, 4+ products serviced
- [How Coinbase became agent-ready with Mintlify](/customers/coinbase) — +50x faster deployment time, 12+ products serviced
- [How HubSpot powers next-gen developer experience with Mintlify](/customers/hubspot) — +2x faster time to production, 60% reduction in engineering resources
- [See how AT&T modernized their knowledge infrastructure with Mintlify](/customers/att) — 50K+ monthly active users, 4+ products serviced

## Resources

Product updates, engineering deep dives, and perspectives on building the next generation of knowledge infrastructure.

- [Introducing the Mintlify Help Center Starter Kit](/blog/help-center)
- [The state of docs traffic: a 2026 midyear report](/blog/state-of-docs-traffic)
- [Your documentation is a demand channel](/blog/documentation-is-a-demand-channel)

[All blog posts](/blog)

## Frequently Asked Questions

### How fast can we launch a help center?

Most teams are live in a matter of days. If you're planning a complex help center migration, book a time to discuss it with us.

### How does ticket deflection work?

An assistant trained on your help content answers users' questions in real time. If it's ever unable to answer a question, it will escalate to your support team.

### Can we show different content to different customers?

Yes. Personalize by role, plan, or customer type.

### How do people make updates?

From wherever your team works: Slack, locally, or the browser. Analytics reveal where customers get stuck, and repo monitoring suggests updates when the product changes.

### Is Mintlify reliable at consumer scale?

Yes. AT&T serves more than 50,000 monthly active users on Mintlify, and uptime across services is 99.99%.

## The knowledge platform built for agents

[Get started](https://app.mintlify.com/signup) · [Talk to sales](/contact/sales)