Overview
The Restaurant Reservation System allows customers to search for available tables, select their preferred date, time, and zone, and complete a reservation with SMS verification.Access the Availability Screen
Navigate to the availability screen to begin searching for tables. The screen loads all available zones and restaurant hours automatically.
View Restaurant Hours
At the top of the screen, you’ll see a card displaying the restaurant’s hours of operation for each day of the week.
The hours card shows:
- Operating hours for each day
- Days when the restaurant is closed
- Important timing information for your reservation
Select a Zone
Choose your preferred dining area from the available zones. Each zone has a unique icon and color:
- Terraza (Terrace) - Orange deck icon
- Salón (Main Dining) - Blue chair icon
- Jardín (Garden) - Green grass icon
- Bar - Purple bar icon
- VIP - Gold star icon
The system loads all zones configured for the restaurant, even if they don’t currently have tables assigned.
Select Date
Choose your reservation date. The date picker allows selections up to 14 days in advance.
Select Time Slot
After selecting a date, available time slots appear based on the restaurant’s hours and interval configuration.
Reservations are made in intervals (typically 60 minutes). The duration is configured per restaurant.
Set Party Size
Specify the number of people for your reservation using the +/- buttons. You can select from 1 to 20 people.
Search for Available Table
Click the “Buscar Mesa Disponible” button to find an available table matching your criteria.
The system automatically finds the best available table in your selected zone that can accommodate your party size.
Review Table Details
When a table is found, you’ll see:
- Table name and zone
- Table capacity
- Summary of your reservation (date, time, party size)
- A “Reservar Esta Mesa” button to proceed
Enter Contact Information
Click “Reservar Esta Mesa” to open the contact information dialog. You’ll need to provide:
- Your name (required)
- Phone number (required for SMS verification)
- Email address (required for reservation details)
Your phone number will be used for SMS verification, and your email will receive reservation confirmation details.
Complete SMS Verification
After entering your contact information, you’ll receive an SMS with a verification code. See the SMS Verification page for detailed instructions.
Validation and Error Handling
Zone Validation
Zone Validation
If you don’t select a zone before searching:
Date and Time Validation
Date and Time Validation
If you don’t select both date and time:
No Available Tables
No Available Tables
When no tables are available:The error is displayed in an orange card (for scheduling issues) rather than red (for system errors).
Capacity Validation
Capacity Validation
When selecting a table manually from the list:
Tips for Customers
- Book in advance: Reservations can be made up to 14 days ahead
- Choose off-peak times: More tables are typically available during non-peak hours
- Be flexible with zones: If your preferred zone is full, try another area
- Verify your phone number: Make sure you can receive SMS messages at the number provided
- Check your email: Reservation details and confirmations are sent via email