Welcome to KAIU Natural Living
KAIU Natural Living is a modern e-commerce platform offering 100% pure and natural products, powered by an AI chatbot orchestrator for WhatsApp support. This guide will walk you through creating an account, browsing products, and placing your first order.Access the Platform
Start by accessing the KAIU Natural Living platform:For Regular Users:The dashboard provides:
- Navigate to the homepage
- Click on “Iniciar Sesión” (Login) or “Registrarse” (Register)
- Complete the registration form with your details
- Real-time order management
- AI chatbot oversight and human handover
- Customer conversation history
- Product catalog management
Browse the Product Catalog
Once logged in, explore the natural product catalog:Navigation:View Modes:
- Visit
/catalogoto see all available products - Products are categorized (all categories except “Kits” are displayed)
- Use the search bar to find specific products or benefits
- Grid View: Cards displaying product images and key info
- List View: Detailed list format (default on mobile)
- Product name and image
- Category
- Benefits (comma-separated tags)
- Available variants (sizes/presentations)
- Price per variant
Add Products to Cart
Select products and add them to your shopping cart:Adding to Cart:Product Variants:
Each product may have different presentations with unique:
- Click on a product card to view details
- Select your preferred variant (size/presentation)
- Adjust quantity if needed
- Click “Agregar al Carrito” (Add to Cart)
- SKU (stock keeping unit)
- Price
- Weight, dimensions (for shipping calculation)
Complete Checkout
Proceed to checkout and complete your order:Access Checkout:Field Validations:Payment Options:After submission, you’ll receive:
- Click on your cart icon
- Review items
- Click “Proceder al Pago” (Proceed to Payment)
- You’ll be redirected to
/checkout
- Name: Letters and spaces only, minimum 2 words
- Phone: Must start with 3, exactly 10 digits
- Email: Valid email format
- Address: Minimum 10 characters
- Identification: 5-12 digits
- Selected city and department
- Product weights and dimensions
- Payment method
- Total order value
-
Cash on Delivery (COD)
- Pay when you receive your order
- Select
payment_method: "COD"
-
Online Payment via Wompi
- Secure payment gateway
- Credit/debit cards accepted
- Select
payment_method: "EXTERNAL_PAYMENT"
- Order confirmation with order ID
- Redirect to success page
- Cart is automatically cleared
Track Your Order
Monitor your order status after placement:Order Confirmation:WhatsApp Support:For order updates and customer support:
- You’ll be redirected to
/checkout/success - Order details include:
- Order ID (readable format:
KAIU-XXXX) - Total amount paid
- Shipping information
- Order ID (readable format:
- KAIU’s AI chatbot is available 24/7 via WhatsApp
- Powered by Anthropic Claude 3 Haiku
- Uses RAG (Retrieval Augmented Generation) for accurate responses
- Request human agent by asking for “humano” if needed
/dashboard:- View all orders in real-time
- See order status updates
- Manage fulfillment
- Access customer conversations
Next Steps
Explore Products
Browse our full catalog of 100% natural products including essential oils, hydrosols, and natural remedies
AI Chatbot Integration
Learn how the AI-powered WhatsApp assistant helps customers 24/7 with product recommendations and support
Admin Dashboard
Discover how to manage orders, inventory, and customer conversations through the admin panel
API Reference
Integrate with KAIU’s APIs for orders, shipping quotes, and payment processing
Architecture Overview
KAIU Natural Living runs on a modern, scalable stack:Local Development
To run KAIU Natural Living locally:- Frontend:
http://localhost:5173 - Backend API:
http://localhost:3001 - Dashboard:
http://localhost:5173/dashboard
Need Help?
- Contact support via WhatsApp (AI assistant available 24/7)
- Request human agent by typing “humano” in the chat
- Access the admin dashboard for order management
- Check the API documentation for integration details