Welcome to OPS Workspace
This guide will walk you through logging into OPS Workspace and accessing your first application. You’ll be operational in just a few steps.Before you begin, ensure you have received your login credentials from your supervisor. If you don’t have credentials yet, contact your team administrator.
Login to OPS Workspace
Navigate to the Hub
Open your web browser and go to the OPS Workspace hub:You’ll see the login screen with the OPS Workspace branding.

Enter Your Credentials
Fill in your username and password in the login form:Click the Ingresar button to authenticate.
index.html
Authentication Process
When you submit the form, your credentials are sent to the authentication API:The system validates your credentials and returns:
index.html
- A JWT authentication token (for secure API access)
- Your user profile (name, username, role)
The authentication token is automatically stored in your browser and used for all subsequent requests.
Understanding Your Role
Your access level is determined by your assigned role. Here’s what you’ll see:- Supervisor
- Analista
- Chats
Full Platform AccessAs a Supervisor, you have access to:
- ✅ Cashouts application (submit and review)
- ✅ Operapedia (view and edit)
- ✅ Team management panel
- ✅ Statistics and analytics
- ✅ User creation and deletion
index.html
Accessing Applications
Navigate to Cashouts
Click on the Cashouts card from your dashboard:index.html
- Submit new cashout requests
- Review pending cashouts (if authorized)
- View statistics and leaderboards
- Check cashout rules by company
When you access Cashouts, your authentication token is automatically passed, and the application pre-fills your operator name based on your logged-in identity.
Navigate to Operapedia
Click on the Operapedia card from your dashboard:index.html
- Search and view game credentials
- Check payment methods and limits
- Review active promotions
- Access terms and conditions
- View company contact channels
Your Profile Menu
In the top-right corner of the dashboard, you’ll find your profile menu:index.html
- Your full name
- Username
- Role badge
- Cerrar Sesión (logout) button
Logging Out
To end your session securely:Quick Tips
My login keeps failing
My login keeps failing
Common causes:
- Incorrect credentials: Double-check your username and password
- Caps Lock is on: Passwords are case-sensitive
- Account not created: Contact your supervisor to create your account
- Network issues: Verify you can reach
https://general-cashouts.onrender.com/api
I don't see all applications
I don't see all applications
Application visibility is controlled by your role:
- Chats role: Only sees Operapedia
- Analista role: Sees both Cashouts and Operapedia
- Supervisor role: Sees all applications plus team management
My session expired
My session expired
JWT tokens expire after a period of inactivity. When this happens:You’ll be automatically logged out and redirected to the hub. Simply log in again to continue.
cashouts/index.html
Can I use multiple devices?
Can I use multiple devices?
Yes! Your authentication token is stored locally in each browser. You can:
- Log in on multiple devices simultaneously
- Switch between desktop and mobile
- Access from different browsers
Troubleshooting
If you encounter issues during login:Error: “Credenciales incorrectas”
index.html
Error: “Sesión expirada o acceso denegado”
This occurs when:- Your JWT token has expired
- Your account permissions have changed
- Your account was deactivated
Application not loading after login
Check the browser console for errors. Common causes:- API endpoint unreachable: Network connectivity issue
- Blocked by CORS: Browser security restriction
- Invalid token: Token was corrupted in localStorage
Next Steps
Now that you’re logged in, explore the platform:Submit a Cashout
Learn how to create and submit cashout requests
Search Credentials
Find game credentials and company information in Operapedia
Review Queue
Supervisors and Analistas: Review pending cashouts
View Statistics
Analyze performance metrics and leaderboards
Pro Tip: Bookmark the OPS Workspace hub URL for quick access. Your login session persists across browser restarts until you explicitly log out or the token expires.