Overview
This guide will help you use Checawaa to track your work attendance and location. The system automatically monitors your presence during your shift and helps ensure accurate attendance records.Checawaa tracks your location every 50 minutes during your shift to verify your presence at work. Make sure location services are enabled on your device.
Getting Started
Logging In
First Time Setup
When you first access Checawaa, your browser will request permission to access your location.Why does Checawaa need location access?
Why does Checawaa need location access?
Checawaa uses your device’s GPS to verify you are at your work location during your shift. This ensures accurate attendance tracking and helps your organization maintain reliable records.
- Chrome (Desktop)
- Chrome (Mobile)
- Safari (iOS)
- Firefox
- Click the lock icon in the address bar
- Find “Location” in the permissions list
- Select “Allow”
- Refresh the page
Starting Your Shift
Once you’re logged in, you’ll see your employee dashboard with a simple interface.Review the dashboard
You’ll see:
- Your username greeting: “Hola, [your name]”
- A button to start tracking
- Last update timestamp
Click 'Iniciar Turno'
Press the blue “Iniciar Turno” (Start Shift) button to begin attendance tracking.
This button should be clicked when you arrive at work and are ready to begin your shift.
Grant location permission
If prompted, allow the browser to access your location. The system needs this to verify your presence.
Understanding the Tracking System
After you start your shift, Checawaa automatically:- Records your initial location - The first timestamp is crucial as it determines if you’re on time or late
- Updates every 50 minutes - The system sends your location every 50 minutes to verify continued presence
- Tracks until you log out - Keep the browser tab open during your entire shift
Understanding Your Attendance Status
Punctuality Rules
Your attendance status is determined by your first check-in time:Puntual (On Time)
Check-in time: 8:30 AM or earlierYour record shows “PUNTUAL” status
Retardo (Late)
Check-in time: After 8:30 AMYour record shows “RETARDO” status
Automated Reminders
If you haven’t started your shift by 8:00 AM, you’ll receive an automated email reminder:This reminder is sent to the email address associated with your account. Check your inbox if you haven’t started tracking yet.
Best Practices
For Accurate Tracking
Start tracking immediately upon arrival
Don’t wait to start your shift tracking. Click “Iniciar Turno” as soon as you arrive at work.
Keep your device nearby
Ensure your phone or computer has a clear GPS signal. Being near windows helps improve accuracy.
Don't disable location services
Keep location services enabled throughout your shift. Disabling them will stop tracking.
Device Recommendations
- Using Mobile Devices
- Using Desktop/Laptop
Advantages:
- More accurate GPS tracking
- Can move around workplace
- Battery-efficient location updates
- Keep the browser app active
- Prevent auto-sleep during shift
- Use a reliable browser (Chrome/Safari)
Troubleshooting Common Issues
”Activa el GPS” Alert
If you see this alert, your location services are disabled or not working.Solution Steps
Solution Steps
- Check device settings - Ensure location services are enabled system-wide
- Check browser permissions - Verify the browser has location access
- Refresh the page - Sometimes a refresh resolves permission issues
- Try a different browser - Some browsers handle location better than others
- Check GPS signal - Move near a window or outside briefly
Tracking Not Updating
If your “Último reporte” timestamp isn’t updating:Check the status message
Confirm it says “Rastreo activo (Cada 50 min)” - if not, you need to restart tracking
Keep the tab active
Some browsers pause background tabs. Keep the Checawaa tab in focus periodically.
Can’t Log In
Username or password incorrect
Username or password incorrect
Symptoms: Flash message shows “Usuario o contraseña incorrectos”Solutions:
- Double-check your credentials (they’re case-sensitive)
- Ensure there are no extra spaces
- Contact your administrator to verify your account exists
- Request a password reset if needed
Redirected immediately after login
Redirected immediately after login
Symptoms: Can’t access the employee dashboardPossible causes:
- You may have admin credentials and are being sent to the monitor panel
- Your session may have expired
- Contact your administrator to verify your account type
Browser Compatibility
Checawaa works best with modern browsers:| Browser | Status | Notes |
|---|---|---|
| Chrome | ✅ Recommended | Best GPS accuracy |
| Safari | ✅ Recommended | Great for iOS devices |
| Firefox | ✅ Supported | May need manual permission setup |
| Edge | ✅ Supported | Chromium-based works well |
| Internet Explorer | ❌ Not supported | Use a modern browser |
Privacy and Data
What Data is Collected
Checawaa collects the following information during your shift:- Username - Your employee identifier
- Latitude/Longitude - GPS coordinates of your location
- Date - The calendar date of tracking
- Time - Timestamp of each location update
Location data is used solely for attendance verification. It’s stored securely and only accessible to authorized administrators.
Your Rights
- You can view when your location was recorded (shown as “Último reporte”)
- Administrators can see your attendance history and punctuality status
- Location data is retained according to your organization’s policy
- You can request information about your stored data from your administrator
Ending Your Shift
Click 'Salir' to log out
When you’re ready to end your day, click the “Salir” (Logout) link on your dashboard.
Getting Help
If you encounter issues not covered in this guide:- Contact your supervisor - They can verify your attendance records
- Reach out to IT support - For technical issues with the system
- Check with HR - For questions about attendance policies
Your administrator has access to detailed attendance reports and can help resolve any discrepancies in your records.