Overview
Iqra Cloud provides enterprise-grade infrastructure with automatic scaling, multi-region deployment, and comprehensive management tools—all without requiring you to manage servers, databases, or DevOps workflows.Iqra Cloud includes exclusive features not available in the self-hosted version, including the multi-tenant billing system and whitelabeling management for agencies.
Key advantages
Managed infrastructure
All critical dependencies are fully managed:- MongoDB - Replica sets with automatic backups
- Redis - High-availability clusters with failover
- Milvus - Vector database optimized for embeddings
- RustFS (S3) - Distributed object storage for media
- Edge network - Multi-region routing for low latency
Automatic scaling
The platform automatically scales resources based on demand:- Dynamic call capacity allocation
- Auto-scaling backend servers per region
- Intelligent load balancing across clusters
- No manual intervention required
Enterprise features
Multi-tenant billing
Built-in usage tracking, metering, and billing system for SaaS businesses
Whitelabeling
Rebrand the entire platform with custom domains, logos, and pricing for agency resale
SLA guarantees
99.9% uptime commitment with dedicated support
Compliance
SOC 2 Type II, GDPR, and regional data residency options
Getting started
Create an account
Navigate to app.iqra.bot and sign up for a free account.
Configure your first agent
Use the Visual IDE to build your conversational flow:
- Design the conversation graph
- Configure AI models and voices
- Set up integrations and tools
Pricing model
Iqra Cloud uses consumption-based pricing:- Free tier - 100 minutes/month for development and testing
- Pay-as-you-go - $0.05/minute for production calls
- Enterprise - Custom pricing for high-volume deployments
All AI model costs (OpenAI, ElevenLabs, etc.) are separate and billed through your own API keys configured in the platform.
Security and compliance
Data encryption
- All data encrypted at rest using AES-256
- TLS 1.3 for data in transit
- End-to-end encryption for secure sessions (PCI-DSS)
Authentication
- OAuth 2.0 and SAML 2.0 support
- Multi-factor authentication (MFA)
- Role-based access control (RBAC)
- API key management with granular permissions
Compliance certifications
- SOC 2 Type II - Annual audits for security controls
- GDPR - Full compliance with EU data protection
- HIPAA - Available on Enterprise plans
- PCI-DSS - Level 1 Service Provider
Regional data residency
For organizations with data sovereignty requirements:- United States
- European Union
- GCC Countries
All data stored in AWS US-East-1 (Virginia) or US-West-2 (Oregon) regions.
Support tiers
Community (Free)
- Discord community access
- Public documentation
- GitHub issues
Standard (Included)
- Email support (48-hour response)
- Video tutorials
- Knowledge base access
Enterprise (Custom)
- Dedicated Slack channel
- Video call support
- Custom SLAs (99.99% uptime)
- On-premise deployment assistance
Migration from self-hosted
Migrating an existing self-hosted deployment to Iqra Cloud:Reconfigure integrations
Re-enter API keys for third-party services (OpenAI, Twilio, etc.) in the Cloud environment.
Cloud vs self-hosted comparison
| Feature | Iqra Cloud | Self-Hosted |
|---|---|---|
| Infrastructure management | Fully managed | Manual setup |
| Agent engine | ✓ | ✓ |
| Visual IDE | ✓ | ✓ |
| FlowApps system | ✓ | ✓ |
| Multi-region routing | ✓ | Manual configuration |
| Multi-tenant billing | ✓ | ✗ |
| Whitelabeling | ✓ | ✗ |
| Automatic scaling | ✓ | Manual |
| Uptime SLA | 99.9% | Self-managed |
| Support | Priority | Community |
| Compliance certifications | SOC 2, GDPR, PCI | Self-managed |
Next steps
Build your first agent
Follow the quickstart guide to create your first conversational AI
Connect telephony
Integrate with Twilio, Telnyx, or other SIP providers
API reference
Explore the REST API for programmatic control
Contact sales
Discuss Enterprise plans and custom requirements