Paw & Care’s voice-to-SOAP feature is the cornerstone of the platform, reducing documentation time by 70%. This guide covers the complete workflow from recording your examination findings to finalizing a professional SOAP note with AI-generated clinical insights.
SOAP stands for Subjective, Objective, Assessment, Plan — the standard medical documentation format used across veterinary and human medicine.
On iOS: Tap the Dictate tab (center of bottom bar, microphone icon)On Web: Click Dictation & SOAP in the left sidebarYou’ll see the dictation workspace.
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Select Patient
At the top of the screen:
Click Select Patient dropdown
Type “Max” in the search field
Select Max (Beagle, 5 years, Owner: Sarah Johnson)
Patient info displays: Age, weight, allergies, current medications
Critical Safety Feature: Max’s allergies are prominently displayed:
⚠️ Penicillin (Drug)
⚠️ Chicken (Food)
⚠️ Pollen (Environmental)
The AI will flag these in clinical insights if you mention contraindicated medications.
🟦 Subjective (Owner-reported information)🟩 Objective (Physical exam findings)🟪 Assessment (Your diagnosis)🟪 Plan (Treatment and follow-up)
Each template optimizes the AI for specific procedure types. For instance, “Dental - Canine” prompts the AI to focus on periodontal scoring and tooth-specific findings.
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Select Input Method
Three options available:1. Voice Recording (Recommended)
You can pause and resume recording. No need to complete everything in one take.
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Start Recording
Tap the large 🎤 Microphone button
Grant microphone permission if prompted (iOS)
Recording indicator appears:
Red pulsing circle
Timer (00:00)
Waveform visualization
“Recording…” status
Live Transcription (Browser Speech Recognition):
Text appears in real-time as you speak
Helps verify microphone is working
Not the final transcription (Whisper AI is more accurate)
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Dictate Examination Findings
Speak naturally, including all four SOAP sections.Example Dictation:
This is a wellness examination for Max, a five-year-old male neutered beagle.SUBJECTIVE:Owner Sarah Johnson reports that Max has been coughing intermittently for the past three days. The cough is dry and nonproductive. It seems to worsen after exercise or excitement. She also notes that his appetite has decreased slightly, eating about three-quarters of his normal food intake. No vomiting or diarrhea. No lethargy. Activity level is normal otherwise. He's current on vaccinations per her records.OBJECTIVE:On physical examination, Max is bright, alert, and responsive. Body condition score is six out of nine, slightly overweight at twenty-eight pounds. Temperature is one hundred one point five Fahrenheit, which is within normal limits. Heart rate is one hundred ten beats per minute, regular rhythm. Respiratory rate is twenty-eight breaths per minute, mildly elevated.Auscultation of the heart reveals no murmurs or arrhythmias. Lung auscultation reveals mild bronchial sounds bilaterally, no wheezes or crackles. Tracheal palpation elicits a mild cough.Oral examination shows moderate tartar accumulation on the molars bilaterally. Gingivitis is present, grade two out of four. No loose teeth or oral masses noted.Abdominal palpation reveals no abnormalities, no pain, no masses.Lymph nodes are normal size and consistency. Skin and coat are in good condition, no external parasites visualized.ASSESSMENT:Primary diagnosis is infectious tracheobronchitis, commonly known as kennel cough, likely viral in etiology given the dry cough and tracheal sensitivity. Differential diagnoses include early congestive heart failure, allergic airway disease, or foreign body, but these are less likely given the acute onset and physical exam findings.Secondary finding is dental disease with moderate tartar and gingivitis requiring attention.The decreased appetite is likely secondary to the respiratory discomfort.PLAN:I'm recommending supportive care for the kennel cough. Prescribe hydrocodone for cough suppression, one five-milligram tablet every eight to twelve hours as needed for cough. I'm also starting doxycycline one hundred milligrams once daily for seven days to cover any secondary bacterial infection.Recommend strict rest, no dog parks or boarding for two weeks to prevent spread and allow recovery.For the dental disease, I discussed scheduling a dental cleaning under anesthesia in the next four to six weeks once the respiratory issue has resolved.Recheck appointment in one week to assess cough progression. Advised owner to return sooner if cough worsens, if Max develops lethargy, inappetence, or respiratory distress.Owner was receptive to the plan and has no questions at this time.
Key Tips:
Spell out numbers (“one hundred ten” not “110”)
Use full medical terms initially, then abbreviations
Transcription Time: ~8-15 seconds for a 2-3 minute recording
Whisper AI achieves 95%+ accuracy on medical terminology, including drug names, anatomical terms, and condition names.
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Review Transcription
Once transcription completes:Transcription Tab appears with full text:
This is a wellness examination for Max, a 5-year-old male neutered Beagle.Subjective: Owner Sarah Johnson reports that Max has been coughing intermittently for the past 3 days. The cough is dry and nonproductive. It seems to worsen after exercise or excitement. She also notes that his appetite has decreased slightly, eating about three-quarters of his normal food intake. No vomiting or diarrhea. No lethargy. Activity level is normal otherwise. He's current on vaccinations per her records.Objective: On physical examination, Max is bright, alert, and responsive. Body condition score is 6/9, slightly overweight at 28 lbs...
Check for Errors:
Medical terms correctly spelled? ✓
Numbers accurate? ✓
Drug names correct? ✓
Any missing words? ✓
Edit if Needed:
Click in text to make corrections
Use search/replace for repeated errors
Edits improve AI SOAP generation
Common transcription quirks:
“milligram” vs “mg” (both work)
“102.5” vs “one hundred two point five” (use numerals in edits)
Homophones: “there/their”, “to/too/two”
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Generate SOAP Note
Click Generate SOAP Note buttonAI Processing:
🧠 Analyzing transcription with GPT-4...✓ Identified patient: Max (Beagle, 5 years)✓ Extracted subjective findings✓ Categorized objective measurements ✓ Formulating assessment✓ Generating treatment plan✓ Checking for drug interactions✓ Applying Standard SOAP templateComplete! (18 seconds)
The AI has structured your dictation into four sections:
Subjective
Objective
Assessment
Plan
Subjective: Patient History & Owner Observations
Chief Complaint:Intermittent dry cough for 3 daysHistory of Present Illness:Max, a 5-year-old MN Beagle, presented for a wellness examination. Owner Sarah Johnson reports intermittent dry, nonproductive coughing for the past 3 days. Cough worsens after exercise or excitement. Appetite decreased to ~75% of normal intake. No vomiting, diarrhea, or lethargy noted. Activity level remains normal.Vaccination Status:Current per owner's recordsCurrent Medications:- Rimadyl 75mg PO q24h (hip dysplasia)- Apoquel 16mg PO q24h (allergies)Known Allergies:⚠️ Penicillin (drug)⚠️ Chicken (food)⚠️ Pollen (environmental)
AI Enhancements:
Formatted chief complaint at top
Organized chronologically
Included relevant patient history
Flagged allergies prominently
Used medical abbreviations (MN = male neutered)
Objective: Physical Examination Findings
General Appearance:BAR (bright, alert, responsive)BCS: 6/9 (slightly overweight)Weight: 28 lbsVital Signs:Temperature: 101.5°F (WNL)Heart Rate: 110 bpm (regular rhythm)Respiratory Rate: 28 bpm (mildly elevated)Cardiovascular:Auscultation: No murmurs or arrhythmias detectedPulses: Strong and synchronousRespiratory:Auscultation: Mild bronchial sounds bilaterallyNo wheezes or cracklesTracheal palpation: Elicits mild coughOral/Dental:Moderate tartar accumulation on molars (bilateral)Gingivitis: Grade 2/4Dentition: Complete, no loose teethNo oral massesAbdominal:Palpation: Soft, non-painfulNo masses or organomegalyLymph Nodes:Normal size and consistencyIntegument:Skin and coat: Good conditionNo external parasites visualized
Primary Diagnosis:1. Infectious tracheobronchitis (kennel cough) - likely viral Clinical reasoning: - Acute onset dry cough (3 days) - Tracheal sensitivity on palpation - Mild bronchial sounds on auscultation - No systemic signs (normal temp, activity) - Epidemiology: Common in social dogsDifferential Diagnoses:2. Congestive heart failure (CHF) - less likely - No murmur detected - No respiratory distress at rest - Age not typical for CHF in this breed3. Allergic airway disease - possible - Known environmental allergies (pollen) - However, acute onset favors infection4. Tracheal foreign body - unlikely - No witnessed choking episode - Intermittent nature not typicalSecondary Diagnosis:5. Dental disease - Grade 2/4 gingivitis with moderate tartarContributing Factors:- Decreased appetite likely secondary to respiratory discomfort- Overweight status (BCS 6/9) may exacerbate respiratory symptoms
AI Enhancements:
Prioritized diagnoses by likelihood
Provided clinical reasoning for each
Considered patient-specific factors (age, breed, history)
Included differential diagnoses with supporting/refuting evidence
Plan: Treatment & Follow-Up
Medications:1. Hydrocodone 5mg PO q8-12h PRN for cough suppression Duration: 7-10 days Dispense: #14 tablets Refills: 02. Doxycycline 100mg PO q24h Duration: 7 days Purpose: Cover secondary bacterial infection Dispense: #7 tablets Refills: 0 ✓ Checked for drug interactions with Rimadyl & Apoquel: None ✓ No allergy concerns (patient allergic to penicillin, not doxycycline)Activity Restriction:- Strict rest for 2 weeks- No dog parks, boarding, or grooming- Minimize contact with other dogs (contagious period)Dietary Recommendations:- Continue current diet- May offer small, frequent meals if appetite remains poor- Ensure adequate water intakePlanned Procedures:- Dental cleaning under anesthesia in 4-6 weeks (pending resolution of respiratory signs)Follow-Up:- Recheck in 1 week (March 13, 2026)- Purpose: Assess cough progression, monitor appetite- Sooner if: cough worsens, lethargy, inappetence, respiratory distressClient Education:- Discussed kennel cough: viral/bacterial, contagious, self-limiting- Reviewed signs of respiratory distress (open-mouth breathing, blue gums)- Explained dental disease progression and need for cleaning- Owner verbalized understanding and agreement with plan- No questions at this time
AI Enhancements:
Organized by category (meds, restrictions, diet, procedures)
Calculated dosages based on patient weight
Flagged drug interaction checks
Verified against known allergies
Included specific follow-up timing and triggers
Documented client communication
The AI-generated SOAP note is marked as DRAFT and requires veterinarian review before finalization. Always verify:
The AI generates three types of insights:1. Diagnosis Suggestions 💡
Conditions consistent with symptoms
Evidence-based differential diagnoses
Rare conditions to consider
2. Risk Factors ⚠️
Potential complications
Drug interactions
Contraindications based on patient history
3. Treatment Suggestions 💊
Recommended diagnostic tests
Alternative treatment options
Evidence-based protocols
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Review Generated Insights
Example Insights for Max:
🟡 MEDIUM PRIORITY | Diagnosis | 78% ConfidenceBordetella bronchiseptica infectionConsider Bordetella as primary pathogen in kennel cough cases. While often viral, Bordetella bacterial component is common. Doxycycline covers this well (already prescribed).Reference: ACVIM Consensus Statement on Canine Infectious Respiratory Disease Complex (2020)[Accept] [Reject]
🟪 HIGH PRIORITY | Risk Factor | 92% Confidence⚠️ Penicillin allergy - Avoid beta-lactam antibioticsPatient has documented penicillin allergy. Ensure no cross-reactive beta-lactams prescribed. Doxycycline is safe (different class). Do not use amoxicillin, cephalexin, or clavamox.[Accept] [Reject]
🟩 LOW PRIORITY | Suggestion | 65% ConfidenceConsider thoracic radiographs if no improvement in 7 daysIf cough persists or worsens after 1 week of treatment, thoracic radiographs indicated to rule out pneumonia, cardiac disease, or masses. Current plan appropriately schedules recheck at 1 week.[Accept] [Reject]
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Accept or Reject Insights
For each insight:Click 👍 Accept if:
Clinically relevant and accurate
Adds value to your assessment
You want to incorporate into the note
Click 👎 Reject if:
Not applicable to this case
Incorrect or misleading
Already addressed in your plan
Feedback improves the AI:
Your accepts/rejects train the model
Over time, insights become more relevant to your practice style
Rejected insights won’t appear for similar cases
You can also click “Add to Plan” to automatically insert the insight into your SOAP note’s Plan section.
Click directly into any SOAP section to edit:Common Edits:
Fix transcription errors
Add forgotten details
Clarify ambiguous statements
Adjust medication dosages
Update based on client questions
Example Edit:
In the Plan section, add:
- Recommended humidifier at home to ease respiratory discomfort- Suggested honey (1 tsp) for natural cough relief if needed
All sections are rich-text editable with:
Bold, italic, underline
Bullet lists
Section headers
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Attach Supporting Documents
Click + Add AttachmentAttach:
Original audio recording (auto-attached)
Photos (e.g., oral cavity showing gingivitis)
Lab results (PDF uploads)
X-rays or ultrasound images
Consent forms
For Max’s case:
🎤 Audio recording (2:34) - Auto-attached
📷 Photo: “Oral cavity - moderate tartar”
📷 Photo: “Gingival inflammation - molars”
Each attachment is timestamped and linked to this record.
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Set Record Status
Status Dropdown (top right):
Draft (current): Incomplete, still being edited
Pending Review: Ready for another vet to review
Reviewed: Reviewed by senior vet, pending finalization
Finalized: Complete and locked
Change to Finalized when ready.
Once finalized, records are locked and cannot be edited (only addendums can be added). Ensure accuracy before finalizing.
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Link to Appointment (if applicable)
If this SOAP note is for today’s appointment:
Click Link to Appointment
Select “10:00 AM - Max - Wellness Check”
The appointment status changes to “Completed”
A link appears on the appointment record to view this SOAP note
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Save the Record
Click Save Medical RecordConfirmation:
✓ Medical record saved successfullyRecord ID: MR-2026-03-06-001Patient: MaxDate: March 6, 2026Status: FinalizedCreated by: Dr. Sarah Wilson[View Record] [Create Invoice] [Send to Owner]
To: [email protected]Subject: Max's Visit Summary - March 6, 2026Hi Sarah,Thank you for bringing Max in today. Here's a summary of our examination:DIAGNOSIS:- Infectious tracheobronchitis (kennel cough)- Dental disease requiring cleaningMEDICATIONS PRESCRIBED:- Hydrocodone: Give 1 tablet every 8-12 hours for cough- Doxycycline: Give 1 tablet daily for 7 daysHOME CARE:- Keep Max rested for 2 weeks- No contact with other dogs (contagious)- Return if cough worsensFOLLOW-UP:- Recheck appointment: March 13 at 10:00 AM- Dental cleaning to be scheduled after cough resolvesIf you have any questions, please call us at (555) 555-1234.Dr. Sarah Wilson, DVMPaw & Care Veterinary Clinic[Attached: Invoice, Medication Instructions]
Congratulations! You’ve created your first AI-powered SOAP note. Max’s wellness examination is fully documented, and you saved 5-7 minutes compared to traditional typing. As you use the system more, you’ll develop a rhythm that makes documentation feel effortless.