What is a workspace?
A workspace is the top-level organizational unit in OneGlanse. Each workspace represents a brand or product you want to monitor across AI providers. Workspaces contain:- Prompts - Questions that test how AI providers mention your brand
- Provider configurations - Which AI platforms to monitor (ChatGPT, Claude, Perplexity, Gemini, AI Overview)
- Team members - Collaborators with different permission levels
- Monitoring schedules - Automated prompt execution timing
- Analysis data - Historical metrics and trends
Why workspaces matter
Workspaces provide isolation and organization for tracking different brands or products. This architecture enables: Multi-brand monitoring - Track multiple brands from a single account by creating separate workspaces Team collaboration - Invite team members to specific workspaces with role-based permissions Provider flexibility - Configure different AI providers for each workspace based on your monitoring needs Data isolation - Keep prompt responses and analysis metrics separate between brandsHow workspaces work
Workspace structure
Each workspace is defined by these core properties:Default providers
When you create a workspace, OneGlanse automatically enables all supported providers:enabledProviders configuration. For example, if you only want to track ChatGPT and Perplexity:
Workspace members
Workspaces support team collaboration through a member system:- Admin - Full access to workspace settings, prompts, and member management
- Member - View analysis data and create prompts
workspaceId and userId, ensuring each user can only have one active role per workspace.
Creating your first workspace
Define your brand
Choose the brand or product you want to monitor. You’ll need:
- Brand name (e.g., “Acme Corp”)
- Primary domain (e.g., “acme.com”)
- URL-friendly slug (e.g., “acme-corp”)
Select AI providers
Decide which AI platforms to monitor. Start with all five providers to get comprehensive coverage:
- ChatGPT - Most popular conversational AI
- Claude - Anthropic’s AI assistant
- Perplexity - AI-powered search engine
- Gemini - Google’s multimodal AI
- AI Overview - Google Search’s AI summaries
Configure scheduling
Invite team members
Add collaborators to your workspace and assign appropriate roles. See Team Collaboration for details.
Workspace best practices
Use one workspace per brand
Use one workspace per brand
Create separate workspaces for different brands or products to keep data isolated and organized. This makes it easier to:
- Track metrics independently
- Configure different monitoring schedules
- Manage team access per brand
Set meaningful domains
Set meaningful domains
The workspace domain is used in brand analysis to identify your brand in AI responses. Use your primary website domain (e.g., “acme.com”) rather than subdomains or campaign URLs.
Start with all providers enabled
Start with all providers enabled
Monitor all five AI providers initially to establish baseline metrics. You can disable specific providers later if they’re not relevant to your audience.
Choose appropriate schedules
Choose appropriate schedules
Balance monitoring frequency with resource usage:
- High-frequency (every 6 hours) - Active campaigns or competitive tracking
- Medium-frequency (daily) - Ongoing brand monitoring
- Low-frequency (weekly) - Baseline tracking or budget-conscious setups
Understanding workspace data
All prompts, responses, and analysis data are scoped to the workspace level. This means:- Prompts created in a workspace only run for that workspace’s brand domain
- Analysis results compare your brand against competitors mentioned in responses
- Metrics track how your specific brand performs across providers over time
- Sources show which websites AI providers cite when mentioning your brand
Related resources
Managing Prompts
Create and organize prompts for your workspace
Team Collaboration
Invite members and manage workspace permissions
Scheduling
Configure automated monitoring schedules
Providers
Learn about supported AI providers