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Etienne Intelligence Platform

Transform your spa operations with AI

Etienne Intelligence is a comprehensive business intelligence platform designed specifically for wellness and medical spa businesses. Built on real-time Zenoti integration, our platform provides AI-powered insights across revenue analytics, customer communications, and appointment optimization.

Revenue intelligence hub

AI-powered revenue analytics that identify gaps you’d otherwise miss. Track performance across all locations with automated opportunity detection.

Conversation command center

Unified inbox for voice, SMS, web chat, and social media. AI handles routine inquiries 24/7, escalating only when human touch is needed.

Smart scheduling engine

Predictive no-show prevention, automated waitlist matching, and utilization optimization. Maximize your team’s productivity.

AI revenue analyst

Natural language interface to your business data. Ask questions like “Which location is underperforming?” and get instant answers.

Platform capabilities

Manage up to 5+ locations from a single dashboard. Compare performance metrics, identify trends, and allocate resources effectively. The platform aggregates data across all centers while allowing drill-down into individual location performance.
Direct integration with Zenoti pulls appointments, guest profiles, invoices, and service data in real time. No manual data entry—all metrics update automatically as your business operates.
Customized views for business owners and staff. Owners see revenue trends, location comparisons, and strategic insights. Staff see their daily schedule, tasks, and performance metrics.
AI agents handle incoming calls, texts, and web inquiries 24/7. Capture bookings and answer FAQs even when your team is offline, preventing revenue loss from missed opportunities.

How it works

1

Connect Zenoti

Link your Zenoti account using API credentials. The platform syncs your historical data and begins monitoring appointments, guests, and revenue in real time.
2

AI agents activate

Nine specialized AI agents start analyzing your data: conversation analysts, no-show predictors, revenue scouts, and more. They work continuously to identify opportunities.
3

Get insights

View your revenue intelligence dashboard with metrics like total revenue, revenue at risk, no-show rates, and response times—all compared against previous periods.
4

Take action

Act on AI-generated opportunities: send reminders to high-risk appointments, follow up on missed calls, or optimize your schedule for peak utilization.
Data security: All data transmission is encrypted. Etienne Intelligence adheres to HIPAA guidelines and never shares your business data with third parties.

Key metrics tracked

The platform monitors and analyzes critical business metrics across your organization:
  • Total revenue — Daily, weekly, and monthly revenue tracking with trend analysis
  • Revenue at risk — Identified gaps from no-shows, missed calls, and upsell opportunities
  • No-show rate — Percentage of missed appointments with predictive risk scoring
  • Response time — Average time to answer customer inquiries across all channels
  • Utilization rate — Provider and treatment room efficiency percentages
  • AI resolution rate — Percentage of customer inquiries handled without human intervention
  • New client acquisition — First-time guests tracked by source and location
  • Rebooking rate — Return visit percentage by provider and service type

What makes Etienne different

Built for spas

Purpose-built for wellness and medical spa workflows, not generic business intelligence.

Proactive AI

AI agents identify revenue gaps before they impact your bottom line.

Unified communications

All customer channels (voice, SMS, web, social) in one intelligent inbox.

Ready to get started?

Quickstart guide

Set up your account and connect Zenoti in under 10 minutes

Development setup

Local development environment configuration for custom integrations

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