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Support Channels

Need help with LiquidBounce? We have several channels where you can get assistance from the community and developers.

Discord Server

Join our Discord community for real-time chat, support, and discussions

Community Forum

Post detailed questions, share configs, and browse discussions

GitHub Issues

Report bugs, request features, and track development

GitHub Discussions

Ask questions and participate in community discussions

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Discord Community

Discord is the fastest way to get help and connect with the community.

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Joining Discord

  1. Visit https://liquidbounce.net/discord
  2. Accept the invite and join the server
  3. Read the rules and guidelines
  4. Navigate to the support channels

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Discord Channels

#support

Get help with installation, configuration, and general usage

#scripting

Ask questions about script development and the scripting API

#bug-reports

Report bugs with detailed information and logs

#general

General discussion about LiquidBounce and Minecraft

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Discord Guidelines

1

Search First

Use Discord’s search function to see if your question has already been answered.
2

Use Correct Channel

Post in the appropriate channel for your question or issue.
3

Be Respectful

Treat community members and staff with respect. Follow server rules.
4

Provide Details

Include all relevant information (version, OS, logs, etc.) when asking for help.

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Community Forum

The CCBlueX Forums are perfect for:
  • Detailed troubleshooting discussions
  • Sharing configurations and scripts
  • Feature requests and suggestions
  • Community projects and collaborations

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Forum Benefits

Organized

Topics are organized by category for easy browsing

Searchable

Search through years of discussions and solutions

Permanent

Posts remain accessible and don’t get lost in chat

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Creating a Forum Post

  1. Clear Title: Summarize your issue or question
    • Good: “ESP module not rendering on 1.20.1”
    • Bad: “Help!!” or “Not working”
  2. Detailed Description:
    • What you’re trying to do
    • What’s happening instead
    • Steps you’ve already tried
  3. System Information:
    • Minecraft version
    • LiquidBounce version
    • Operating system
    • Other relevant mods
  4. Logs and Screenshots:
    • Include relevant log files
    • Add screenshots if visual issue
    • Use code blocks for logs
  5. Follow Up:
    • Reply to helpful suggestions
    • Mark as solved when resolved
    • Share the solution for others

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GitHub Issues

GitHub Issues are for bug reports and feature requests only. For general support, use Discord or the Forum.

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When to Use GitHub Issues

Bug Reports

Report crashes, errors, or features not working as intended

Feature Requests

Suggest new features or improvements to existing functionality

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Creating a Bug Report

1

Search Existing Issues

Check if your bug has already been reported at GitHub Issues
2

Use Issue Template

Fill out the bug report template completely with all requested information
3

Provide Reproduction Steps

List exact steps to reproduce the bug:
  1. Launch LiquidBounce
  2. Enable X module
  3. Perform Y action
  4. Bug occurs
4

Include Logs

Attach relevant log files, crash reports, and screenshots
5

Specify Environment

  • LiquidBounce version (commit hash or build number)
  • Minecraft version
  • Operating system
  • Java version

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Creating a Feature Request

Is your feature request related to a problem? Describe the problem or limitation you’re experiencing.Describe the solution you’d like Clear description of what you want to happen.Describe alternatives you’ve considered Alternative solutions or features you’ve thought about.Additional context Any other context, screenshots, or examples.

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Self-Help Resources

Before asking for help, try these resources:

Documentation

Read the official documentation for guides and tutorials

FAQ

Check frequently asked questions for common issues

Troubleshooting

Follow troubleshooting guides for common problems

Search

Search Discord, Forum, and GitHub for similar issues

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How to Get Help Effectively

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Provide Complete Information

The more information you provide, the faster you’ll get help!
Essential Information: 
**Environment:**
- LiquidBounce version: [e.g., commit abc123 or build 456]
- Minecraft version: [e.g., 1.20.1]
- Fabric version: [e.g., 0.15.0]
- Operating system: [e.g., Windows 11, macOS 13, Ubuntu 22.04]
- Java version: [e.g., OpenJDK 17.0.5]

**Other mods:**
- List other mods installed (if any)

**Problem:**
- Describe what you're trying to do
- Explain what actually happens
- List what you've already tried

**Logs:**
- [Link to latest.log via mclo.gs]
- [Link to crash report if applicable]

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Sharing Logs

Never paste entire log files directly in chat. Use a paste service!
Recommended paste services:
  1. mclo.gs - Minecraft-specific log hosting
    • Drag and drop log files
    • Automatic syntax highlighting
    • Built for Minecraft logs
  2. Pastebin - General paste service
    • Good for config files
    • Syntax highlighting available
  3. GitHub Gist - Code snippets
    • Great for scripts
    • Version control
    • Markdown support

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Finding Log Files

%appdata%\.minecraft\logs\latest.log
%appdata%\.minecraft\crash-reports\

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Response Time Expectations

Discord

Minutes to HoursCommunity members are usually active and respond quickly

Forum

Hours to DaysMore detailed responses, check back regularly

GitHub

Days to WeeksDevelopers review when available, be patient
LiquidBounce is open-source and maintained by volunteers. Response times may vary.

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Community Guidelines

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Be Respectful

  • Treat everyone with respect and courtesy
  • No harassment, hate speech, or discrimination
  • Keep discussions civil and constructive
  • Respect staff and moderator decisions

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No Piracy or Illegal Content

  • Don’t share cracked accounts or account generators
  • No links to pirated software or content
  • Respect intellectual property and licenses

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Use Appropriate Channels

  • Read channel descriptions before posting
  • Don’t spam or cross-post across channels
  • Keep off-topic discussions to appropriate channels
  • Use support channels for support questions

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Don’t Ask to Ask

Don’t ask “Can I ask a question?” - Just ask your question directly!
Instead of:
“Anyone know about modules?” “Can someone help me?”
Do this:
“How do I configure the Fly module to work on Hypixel? I’ve tried changing the mode but it’s not working. [logs link]“

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Be Patient

  • Wait for responses before bumping your question
  • Community members help in their free time
  • Complex issues may take longer to diagnose
  • Check back periodically for responses

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Contributing Back

Once you’ve learned something, help others!

Answer Questions

Help newcomers with questions you’ve solved before

Share Solutions

Document solutions to problems you’ve encountered

Write Guides

Create tutorials for features or configurations

Contribute Code

Fix bugs or add features to the project

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Additional Resources

Website

Official LiquidBounce website

YouTube

Video tutorials and updates

X (Twitter)

News and announcements

Source Code

Browse the source code

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Contact

For business inquiries or other matters not suitable for public channels, contact the CCBlueX team through the official website or GitHub.
For general support, always use public channels (Discord, Forum, GitHub) rather than direct messages to staff.

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