Frequently asked questions
Find answers to common questions about using the ChatGPT Scraper API.Is scraping ChatGPT allowed?
Is scraping ChatGPT allowed?
Any website is legal to be scraped as long as the information is publicly accessible. ChatGPT’s public interface can be scraped for legitimate research, analysis, and business purposes.
What makes cloro's ChatGPT scraper unique?
What makes cloro's ChatGPT scraper unique?
cloro’s ChatGPT endpoint is the most reliable and comprehensive monitoring solution available, offering:
- Automatic shopping card extraction for e-commerce data
- Query fan-out insights to see ChatGPT’s internal search queries
- Raw response access for advanced debugging and analysis
- >99% uptime with low latencies (P50 < 60s, P90 < 120s)
- No infrastructure hassle - we handle rate limiting and browser management
What's the recommended timeout?
What's the recommended timeout?
We don’t recommend putting any timeout, given that our system retries automatically. We recommend setting up a retry mechanism in case of failure.However, if you must set a timeout, use 120-180 seconds as ChatGPT responses may take time to generate depending on complexity.
How does credit usage work?
How does credit usage work?
The base ChatGPT scraper request uses 5 credits. Additional features have extra costs:
include.rawResponse: +2 credits per requestinclude.searchQueries: +2 credits per request
rawResponse and searchQueries would cost 9 credits total (5 base + 2 + 2).Do shopping cards require extra credits?
Do shopping cards require extra credits?
No, shopping cards are automatically extracted when available at no additional cost. They’re included by default in the response structure.When ChatGPT returns product or commercial information, cloro automatically extracts comprehensive shopping data including product titles, prices, ratings, merchant information, and multiple offers - all at no extra charge.
What formats can I get the response in?
What formats can I get the response in?
The ChatGPT Scraper API returns structured JSON by default, which includes:
- Plain text response (
result.text) - Optional Markdown format (
result.markdownwheninclude.markdown: true) - Shopping cards when available
- Model information
- Optional raw response and search queries
How reliable is the service?
How reliable is the service?
cloro maintains >99% uptime with consistent performance:
- P50 latency: < 60 seconds
- P90 latency: < 120 seconds
- Automatic retry mechanisms
- No infrastructure management required
What are shopping cards?
What are shopping cards?
Shopping cards are structured product data automatically extracted from ChatGPT responses when product or commercial information is included. Each shopping card contains:
- Product titles, prices, and images
- Ratings and review counts
- Multiple merchant offers for price comparison
- Stock and delivery information
- Promotional tags (e.g., “Best price”)
- Rating citations and supporting websites
Can I use this for e-commerce monitoring?
Can I use this for e-commerce monitoring?
Yes! The ChatGPT Scraper API is excellent for e-commerce use cases:
- Track how ChatGPT surfaces and recommends products
- Monitor pricing across different merchants
- Extract structured product data for competitive analysis
- Understand marketing intelligence and product positioning
What other scrapers does cloro offer?
What other scrapers does cloro offer?
cloro provides scrapers for all major AI platforms:
- AI Mode - Google AI Mode scraper
- AI Overview - Google AI Overview scraper
- Gemini - Google Gemini scraper
- ChatGPT - ChatGPT scraper with shopping cards
- Copilot - Microsoft Copilot scraper
- Google Search - Google Search results scraper
- Perplexity - Perplexity AI scraper
Still have questions?
Contact support
Our responsive support team is ready to help with integration, troubleshooting, and any other questions.