Features
- CRM integration
- SMS messaging
- WhatsApp via GHL
- Contact management
- Workflow automation
- Campaign integration
- Lead tracking
Prerequisites
Installation
Configuration
Basic Setup
Environment Variables
Basic Usage
Sending Messages
CRM Integration
Contact Management
GoHighLevel automatically manages contacts:- Creates new contacts from conversations
- Updates existing contact information
- Tracks conversation history
- Tags and segments contacts
Webhook Configuration
Webhook Endpoints
GHL Setup
- Go to GoHighLevel Settings
- Navigate to Integrations > Webhooks
- Add webhook URL:
https://your-domain.com/webhook - Subscribe to message events
Campaigns and Workflows
Integrate with GHL campaigns:Best Practices
CRM Hygiene
CRM Hygiene
- Keep contact data clean
- Use proper tagging
- Segment audiences appropriately
- Update contact status regularly
Workflow Integration
Workflow Integration
- Use GHL workflows for complex logic
- Trigger bot flows from GHL campaigns
- Track conversion events
- Monitor automation performance
Compliance
Compliance
- Follow SMS regulations (TCPA, etc.)
- Obtain proper consent
- Provide opt-out mechanisms
- Respect do-not-contact lists
Use Cases
- Lead Qualification: Automate initial lead responses
- Appointment Booking: Integrate with GHL calendar
- Follow-ups: Automated nurture sequences
- Customer Support: Handle common inquiries
- Notifications: Send updates and alerts