Why Backups Are Critical
Your website contains valuable business data, content, customer information, and years of work. Backups are your safety net when something goes wrong.When You Need Backups
Backups protect you from various disaster scenarios:Security Breaches
Malware, hacking, or security compromises that damage your site files or database.
Human Error
Accidental deletions, incorrect updates, or mistakes during content changes.
Failed Updates
Plugin or theme updates that break functionality or cause compatibility issues.
Server Issues
Hardware failures, data corruption, or hosting provider problems.
Software Conflicts
Plugin conflicts or bugs that corrupt data or break the site.
Database Corruption
Database errors that cause data loss or site malfunction.
Our Backup Solution
Automated Daily Backups
We perform daily automated backups of your entire website, including all files, databases, themes, plugins, and configurations.
What We Backup
Complete Website Files
Complete Website Files
- All WordPress core files
- All theme files and customizations
- All plugin files and configurations
- Media library (images, videos, documents)
- Custom code and scripts
- Configuration files (.htaccess, wp-config.php)
Full Database
Full Database
- All pages and posts
- All comments and metadata
- All user accounts and permissions
- All plugin settings and data
- All custom post types
- All navigation menus and widgets
Email Data
Email Data
- Email accounts
- Email configurations
- Forwarders and filters (if applicable)
- Autoresponders
Backup Features
30-Day Retention
Comprehensive History
We retain 30 days of daily backups, giving you multiple restore points to choose from if you need to recover your site.
- Restore to yesterday’s version
- Go back a week if needed
- Recover from issues discovered later
- Access older versions of deleted content
- Compare different versions of your site
Off-Site Storage
Secure Remote Storage
All backups are stored off-site in secure cloud storage, separate from your hosting server. This protects against server failures, data center issues, or complete hosting provider problems.
Pre-Update Snapshots
Before any major changes, we create snapshots:Backup Process
How Our Automated Backups Work
Backups run during low-traffic periods (typically late night) to minimize any performance impact on your live site.
One-Click Restore
Fast Recovery When You Need It
Our backup system includes one-click restore functionality:- Full Site Restore
- Selective Restore
- Emergency Restore
Restore your entire website to any backup point:
- Select the backup date/time
- Confirm restore action
- System restores all files and database
- Verify site functionality
- You’re back online
Backup Verification
Ensuring Backup Integrity
We don’t just create backups—we verify they work:Automated Testing
Regular automated verification that backups are complete and restorable.
Integrity Checks
File integrity verification to ensure backups aren’t corrupted.
Test Restores
Periodic test restores to staging environments to verify functionality.
Size Monitoring
Monitoring backup sizes to detect missing files or incomplete backups.
Backup Security
Protecting Your Backup Data
Your backup data is secured with multiple layers of protection:- Encryption: All backups are encrypted during transmission and storage
- Access Control: Restricted access with multi-factor authentication
- Secure Storage: Enterprise-grade cloud storage with redundancy
- Privacy: Your data never leaves secure, GDPR-compliant infrastructure
- Audit Logs: Complete logs of all backup and restore operations
Real-World Recovery Scenarios
Scenario: Hacked Website
Scenario: Hacked Website
Problem: Site infected with malware after security breach.Solution:
- Take site offline to prevent further damage
- Identify the point of compromise
- Restore from clean backup before infection
- Apply security patches
- Scan and verify clean restoration
- Bring site back online
Scenario: Failed Plugin Update
Scenario: Failed Plugin Update
Problem: Plugin update breaks critical functionality.Solution:
- Identify the problematic plugin
- Restore from pre-update snapshot
- Update other plugins individually
- Find alternative to problematic plugin
- Verify all functionality
Scenario: Accidental Content Deletion
Scenario: Accidental Content Deletion
Problem: Important page accidentally deleted and trash emptied.Solution:
- Locate backup containing the page
- Extract specific page data
- Restore just that page
- Verify content and functionality
- No disruption to current site
Scenario: Server Failure
Scenario: Server Failure
Problem: Complete hosting server failure with data loss.Solution:
- Provision new server environment
- Restore complete site from off-site backup
- Update DNS to point to new server
- Verify all functionality
- Monitor performance
Backup Monitoring
We Keep Watch on Your Backups
Our team monitors backup health:- Success Verification: Confirm each backup completes successfully
- Failure Alerts: Immediate notification if a backup fails
- Size Anomalies: Detect unusual backup size changes
- Schedule Adherence: Ensure backups run on schedule
- Storage Capacity: Monitor storage space availability
If a backup fails, we’re notified immediately and take action to create a manual backup and resolve the issue.
Backup Best Practices
3-2-1 Backup Strategy
We follow industry best practices:What’s Included
Backup service is included in our €149/year hosting package at no additional cost.
- Daily automated backups
- 30-day backup retention
- Off-site secure storage
- One-click restore capability
- Pre-update snapshots
- Backup monitoring and verification
- Emergency restoration support
- Technical support for recovery
Backup Schedule
| Backup Type | Frequency | Retention |
|---|---|---|
| Full Site Backup | Daily (3:00 AM) | 30 days |
| Database Backup | Daily (3:00 AM) | 30 days |
| Pre-Update Snapshot | Before each update | Until next update |
| Manual Backup | On request | Permanent (until deletion) |
| Monthly Archive | First of month | 12 months |
Requesting Manual Backups
Need a backup outside the regular schedule?Request Manual Backup
Contact us anytime to request an immediate manual backup before making significant changes to your site.
- Before major design changes
- Before bulk content updates
- Before installing new plugins
- Before testing new functionality
- Before migration or upgrades
- For peace of mind
Restore Requests
How to Request a Restore
If you need to restore from backup:Backup Reports
We provide backup status information:- Last successful backup date/time
- Backup file sizes
- Number of backups available
- Storage space used
- Any backup issues or failures
- Restoration history
Additional Backup Services
Enhanced Backup Options
Extended Retention
Keep backups for 60, 90, or 180 days for additional protection.
More Frequent Backups
Hourly or twice-daily backups for high-traffic or frequently updated sites.
Downloadable Backups
Access to download your own backup copies for local storage.
Staging Site
Automatic staging site creation from backups for safe testing.
Contact us to discuss enhanced backup options for sites with special requirements.
Get Started
Protect Your Website
Contact us to ensure your website is protected with comprehensive backup solutions.