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Overview

The Sendook dashboard is your web interface for managing email infrastructure. Access it at your deployed app URL or locally during development.

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Getting Started

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Sign Up

  1. Navigate to the dashboard URL
  2. Click Sign Up
  3. Enter your details:
    • First name
    • Last name
    • Email address
    • Password
  4. Click Create account
When you register, Sendook automatically:
  • Creates your user account
  • Sets up a default organization
  • Generates your first API key
  • Creates an inbox with a random @sendook.com email address

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Login

  1. Navigate to the dashboard
  2. Enter your email and password
  3. Click Sign in
Your session is maintained with an access token stored in cookies.

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Dashboard Sections

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API Keys

Manage API keys for programmatic access to Sendook. Creating an API Key
  1. Click API Keys in the sidebar
  2. Click Generate key
  3. Enter a descriptive name (e.g., “Production Key”, “Development Key”)
  4. Click Generate key
  5. Copy the key immediately - it’s only shown once
Store your API key securely. It provides full access to your organization’s resources.
Viewing API Keys The API Keys page displays:
  • Key name
  • Key ID
  • Full API key (copy button provided)
  • Creation date
Deleting an API Key
  1. Find the key you want to remove
  2. Click the × delete button
  3. Confirm deletion
Deleting an API key immediately revokes access for all clients using that key. Update your applications before deleting production keys.

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Inboxes

Inboxes are email addresses that can send and receive messages. Creating an Inbox
  1. Navigate to Inboxes
  2. Click Create inbox
  3. Choose your domain:
    • @sendook.com - No verification required
    • Custom domain - Requires DNS verification
  4. Enter the email prefix (e.g., “support” for [email protected])
  5. Click Create
Inbox Types

Sendook Domain

Use @sendook.com addresses for immediate use. No DNS setup required.

Custom Domain

Use your own domain. Requires DNS verification with MX and DKIM records.
Managing Inboxes
  • View messages - Click an inbox to see all sent and received messages
  • Search messages - Use regex search to find specific emails
  • Delete inbox - Permanently removes the inbox and all its messages

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Messages

View and manage all messages across your inboxes. Message Details Each message shows:
  • To/from addresses
  • Subject line
  • Message body (text and HTML)
  • Attachments
  • Thread information
  • Delivery status
  • Timestamps
Searching Messages Use the search functionality to find messages:
  • Search by sender
  • Search by recipient
  • Search by subject
  • Search by body content
  • Regex patterns supported
Message States
  • Sent - Successfully sent from your inbox
  • Received - Incoming message to your inbox
  • Delivered - Confirmed delivery to recipient
  • Bounced - Delivery failed (invalid address, mailbox full, etc.)
  • Complained - Recipient marked as spam
  • Rejected - Rejected by recipient server

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Webhooks

Configure webhooks to receive real-time notifications for inbox and message events. Creating a Webhook
  1. Navigate to Webhooks
  2. Click Add webhook
  3. Enter your webhook URL (e.g., https://your-app.com/webhooks/sendook)
  4. Select events to subscribe to:
    • inbox.created - New inbox created
    • inbox.deleted - Inbox deleted
    • inbox.updated - Inbox updated
    • message.sent - Message sent successfully
    • message.received - New message received
    • message.delivered - Message delivered to recipient
    • message.bounced - Message bounced
    • message.complained - Spam complaint received
    • message.rejected - Message rejected
  5. Click Add webhook
Webhook Details Click View Details on any webhook to see:
  • Webhook URL
  • Subscribed events
  • Recent delivery attempts
  • Success/error status
  • Timestamps
Testing Webhooks
  1. Open webhook details
  2. Click Test Webhook
  3. Check your endpoint received the test payload
  4. Review the attempt status in the dashboard
Webhook Payload Example 
{
  "event": "message.received",
  "timestamp": "2024-03-15T10:30:00Z",
  "data": {
    "messageId": "msg_abc123",
    "inboxId": "inbox_xyz789",
    "from": "[email protected]",
    "to": ["[email protected]"],
    "subject": "Test Message",
    "text": "Message body",
    "html": "<p>Message body</p>"
  }
}
Managing Webhooks
  • View attempts - See recent delivery attempts and responses
  • Test endpoint - Send a test event to verify configuration
  • Delete webhook - Stop receiving events at this URL

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Domains

Manage custom domains for sending and receiving emails. Adding a Custom Domain
  1. Navigate to Domains
  2. Click Add domain
  3. Enter your domain name (e.g., “example.com”)
  4. Click Add
Verifying Your Domain
  1. Click View DNS Records on your domain
  2. Add the following records to your DNS provider:
MX Records (for receiving emails): 
Type: MX
Name: @
Value: inbound-smtp.us-east-1.amazonaws.com
Priority: 10
DKIM Records (for email authentication): 
Type: CNAME
Name: [provided_subdomain]._domainkey
Value: [provided_value].dkim.amazonses.com
Optional Records:
  • SPF - Authorize sending servers
  • DMARC - Email authentication policy
  1. Wait for DNS propagation (can take up to 48 hours)
  2. Click Verify Domain
  3. If verification succeeds, your domain status changes to “Verified”
DNS changes can take time to propagate. If verification fails, wait a few hours and try again.

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Billing

View payment methods and current month invoice. Payment Method Manage your payment card:
  • View current card details
  • Update payment method
  • View billing address
Current Invoice See your current billing period:
  • Invoice status (Draft, Open, Paid)
  • Amount due
  • Billing period dates
  • Link to full invoice
See the Billing Guide for detailed pricing information.

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Logs

View system logs and activity history for debugging and auditing.

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Dashboard Tips

Multiple Organizations

Each user can belong to multiple organizations. Switch between them in the dashboard.

Organization Scope

API keys, inboxes, and webhooks are scoped to organizations, not individual users.

Real-time Updates

The dashboard updates in real-time when messages arrive or webhooks are triggered.

Mobile Responsive

The dashboard works on mobile devices for managing emails on the go.

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Security

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Session Management

Your session is maintained with access tokens. For security:
  • Log out when using shared computers
  • Use strong, unique passwords
  • Don’t share your login credentials

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API Key Security

Never expose API keys in client-side code or public repositories. They provide full access to your organization’s data.
Best practices:
  • Create separate keys for different environments
  • Rotate keys regularly
  • Delete unused keys
  • Use descriptive names to track key usage

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Troubleshooting

  • Check that your organization has an active payment method
  • Verify your email format is valid
  • For custom domains, ensure the domain is verified
  • Verify your endpoint URL is publicly accessible
  • Check that your endpoint accepts POST requests
  • Test the webhook using the “Test Webhook” button
  • Review webhook attempts for error messages
  • Wait 24-48 hours for DNS propagation
  • Verify DNS records are added correctly (no typos)
  • Check with your DNS provider that records are published
  • Use DNS lookup tools to verify records are visible
  • Check that the inbox exists and is active
  • Verify sender/recipient addresses are correct
  • Look in the Logs section for error messages
  • Check webhook attempts for delivery issues

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Next Steps

API Reference

Integrate Sendook into your application

Authentication

Learn about API keys and access tokens

Webhooks Guide

Set up webhooks programmatically

Self-Hosting

Run your own Sendook instance

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