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Getting Help

Need assistance with Syra? We’re here to help! Choose the support channel that best fits your needs.

Telegram Bot

Get instant help and interact with Syra directly through our Telegram bot

X (Twitter)

Follow us for updates, announcements, and community discussions

Documentation

Browse our comprehensive documentation and guides

Agent Dashboard

Access the Syra agent interface for advanced features

Telegram Bot Support

Our Telegram bot is the fastest way to get help and access Syra’s features.

Quick Start

  1. Open the Syra Trading Agent Bot
  2. Press Start
  3. Use /help to see all available commands

Useful Commands

CommandDescription
/startView available commands
/signal bitcoinGet latest BTC trading analysis
/listShow supported tokens
/news BTCGet latest BTC-related news
/top_mention todayMost-discussed tokens today
/docsOpen documentation
/feedbackSend suggestions or issues
Use the /feedback command in the Telegram bot to report issues or suggest improvements directly to the team.

Community Channels

X (Twitter)

Follow @syra_agent for:
  • Product updates and announcements
  • Market insights and analysis
  • Community engagement
  • Feature releases

GitHub

For technical issues, bug reports, and feature requests:
  • Check the Issues page
  • Review existing discussions
  • Submit detailed bug reports with reproduction steps

Frequently Asked Questions

The easiest way to start is through our Telegram bot. Simply press Start and try commands like /signal bitcoin to get live trading analysis.
Use the /list command in the Telegram bot to see all currently supported tokens. Syra focuses on the Solana ecosystem and major cryptocurrencies.
Basic features are available through the Telegram bot. Check our documentation for information about premium features and API access.
Use the /feedback command in the Telegram bot or submit an issue on our GitHub repository with detailed reproduction steps.

Response Times

We strive to respond to all support requests promptly:
  • Telegram bot: Instant automated responses
  • Feedback submissions: 24-48 hours
  • GitHub issues: 2-5 business days
  • X (Twitter) DMs: 1-3 business days
For urgent issues affecting trading operations, use the Telegram bot /feedback command for fastest response.

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