Installation
Complete platform-specific installation instructions for Jan, including system requirements, GPU acceleration setup, and troubleshooting.- Tab Title
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Windows Installation
System Requirements
Operating System:- Windows 10 or higher
- Intel: Haswell (Q2 2013) or newer
- Intel Celeron/Pentium: Tiger Lake (Q3 2020) or newer
- AMD: Excavator (Q2 2015) or newer
Processor must support AVX2 or newer. See full list of supported processors. Performance is significantly degraded on AVX-only processors.
- 8GB → up to 3B parameter models (int4)
- 16GB → up to 7B parameter models (int4)
- 32GB → up to 13B parameter models (int4)
Newer RAM generations (DDR4, DDR5) provide better performance.
- 6GB VRAM → up to 3B parameter models
- 8GB VRAM → up to 7B parameter models
- 12GB VRAM → up to 13B parameter models
- NVIDIA (CUDA 11.7+)
- AMD (Vulkan)
- Intel Arc (Vulkan)
- 10GB minimum free space for app and models
Installation Steps
Download Jan
Choose your release channel:Stable Release (Recommended):
- Download jan.exe
- Official website: jan.ai/download
- Microsoft Store: Get Jan
- Download Beta
- Contains newer features but may be unstable
- Download Nightly
- Development build with latest features (unstable)
Install Jan
- Run the downloaded
jan.exefile - Follow the installation wizard
- Wait for installation to complete
- Launch Jan from the Start menu or desktop shortcut
Configure GPU Acceleration (Optional)
For significantly better performance, enable GPU acceleration:NVIDIA GPU Setup:
-
Install NVIDIA Driver (version 470.63.01 or higher)
- Download from NVIDIA Drivers
- Verify installation:
-
Install CUDA Toolkit (version 11.7 or higher)
- Download from CUDA Toolkit
- Verify installation:
-
Enable in Jan:
- Open Jan
- Go to Settings → Hardware → GPUs
- Toggle GPU acceleration ON
- Ensure latest GPU drivers are installed
- Vulkan support is required (usually included with drivers)
- Enable in Jan:
- Open Jan
- Go to Settings → Hardware → GPUs
- Toggle GPU acceleration ON
Data Folder Location
Jan stores all data in:- Downloaded models
- Chat history
- Settings and preferences
- Extensions and plugins
Jan Data Folder Guide
Complete folder structure and customization options.
Uninstalling Jan
Remove Application
- Open Control Panel
- Go to Programs → Uninstall a program
- Find Jan in the list
- Right-click → Uninstall
- Confirm the uninstallation
Building from Source
For developers who want to build Jan from source:Prerequisites
- Node.js ≥ 20.0.0
- Yarn ≥ 1.22.0
- Make ≥ 3.81
- Rust (for Tauri)
Quick Build with Make
make dev- Full development setup and launchmake build- Production buildmake test- Run tests and lintingmake clean- Delete everything and start fresh
Manual Build Commands
If you prefer manual control:Platform-Specific Builds
Windows:Contributing Guide
Complete guide for contributing to Jan’s development.
Troubleshooting
GPU Not Detected
NVIDIA:- Verify driver installation:
nvidia-smi - Check CUDA installation:
nvcc --version - Ensure CUDA 11.7 or higher is installed
- Restart Jan after installing drivers
- Verify Vulkan support:
vulkaninfo - Update GPU drivers to the latest version
- Enable Vulkan backend in Settings
- Metal acceleration is automatic
- No configuration needed
- If issues persist, try reinstalling Jan
Installation Fails
Windows:- Run installer as Administrator
- Disable antivirus temporarily
- Check Windows Defender exclusions
- Allow app in Security & Privacy settings
- Right-click Jan → Open (first launch)
- Check that macOS version is 13.6+
- Install missing dependencies:
- Check file permissions:
Performance Issues
- Enable GPU acceleration (Settings → Hardware)
- Use smaller models (3B-7B instead of 13B+)
- Lower quantization (Q4 instead of Q8)
- Close other applications to free up RAM/VRAM
- Check system resources (Task Manager / Activity Monitor)
App Won’t Launch
Windows:Data Folder Issues
If you need to move or reset your data folder:- Close Jan
- Back up existing data folder
- Delete the folder (see locations above)
- Restart Jan (creates fresh folder)
- Restore backed-up models/chats if needed
Full Troubleshooting Guide
Comprehensive troubleshooting documentation for all platforms.
Getting Help
If you encounter issues during installation:- Check Troubleshooting Docs: jan.ai/docs/desktop/troubleshooting
- Search GitHub Issues: github.com/janhq/jan/issues
- Ask in Discord: Join #🆘|jan-help channel
- Report Bugs: Create new issue
- Operating system and version
- Jan version (Help → About)
- Hardware specs (CPU, RAM, GPU)
- Complete error messages
- Steps to reproduce
Next Steps
Quickstart Guide
Get from installation to your first chat in minutes.
Model Parameters
Learn how to fine-tune model behavior.
MCP Integration
Enable agentic capabilities with tools and integrations.
API Reference
Build integrations with Jan’s OpenAI-compatible API.