Sign up
Navigate to the Sign Up page (/auth/sign-up) to create a new account. Registration uses a two-step form.
Step 1 — Security
| Field | Required | Notes |
|---|---|---|
| Email address | No | If omitted, the platform generates an internal identifier. Providing a real email enables email verification and password recovery. |
| Password | Yes | Minimum 6 characters. |
| Confirm password | Yes | Must match the password field exactly. |
| Referral code | No | A 4-digit code from an existing member. |
| Field | Required | Notes |
|---|---|---|
| Username | Yes | Your public display name on the platform. |
| Phone number | Yes | Used for account identification. |
| Withdrawal PIN | Yes | A 6-digit PIN required to authorize every withdrawal. |
| Confirm PIN | Yes | Must match the PIN entered above. |
- Without email — You are logged in immediately and redirected to
/app. - With email — You are redirected to a confirmation screen and sent a verification email.
You can log in with either your email address or your username. Both are accepted on the login form.
Verify your email
If you registered with an email address, you must confirm it before accessing the platform.- Open the verification email from Captiv8 in your inbox.
- Click the confirmation link. You are taken to
/auth/verify. - The platform verifies your identity automatically. When verification succeeds, click Enter Dashboard to proceed to
/app.
Log in
Navigate to the Login page (/auth/login) to access your account.
Enter your email address or username and your password, then click Initialize Session. On success, you are redirected to /app.
If your credentials are incorrect, an error message appears below the form. Check that:
- You are using the correct email address or exact username.
- Caps Lock is not affecting your password entry.
Reset your password
On the login page (/auth/login), click Reset next to the password field. Follow the instructions to recover access to your account.
Password reset requires the email address associated with your account. If you registered without an email, contact support for account recovery.