Getting started
How long does it take to receive my video?
How long does it take to receive my video?
Do I need to create an account?
Do I need to create an account?
How much does it cost?
How much does it cost?
Can I create multiple videos?
Can I create multiple videos?
Customization options
What can I customize in the intro?
What can I customize in the intro?
- Title text: The main text that appears during the intro sequence
- End text: Additional text displayed at the conclusion of the video
- Resolution: Choose between HD (1080p) or 4K (2160p) quality
How long can my custom text be?
How long can my custom text be?
- Title text: 1-5 words for optimal display
- End text: 1-7 words to maintain the cinematic feel
Can I use special characters or emojis?
Can I use special characters or emojis?
Can I change the music or visual style?
Can I change the music or visual style?
Technical details
What video format will I receive?
What video format will I receive?
What's the difference between HD and 4K?
What's the difference between HD and 4K?
- HD (1080p): 1920x1080 resolution, perfect for YouTube, social media, and most viewing scenarios. Smaller file size for easier uploading and sharing.
- 4K (2160p): 3840x2160 resolution, ideal for professional projects, large screens, or when you need maximum detail and future-proofing.
How long is the final video?
How long is the final video?
Can I download the video multiple times?
Can I download the video multiple times?
Usage and licensing
Can I use my custom intro for commercial projects?
Can I use my custom intro for commercial projects?
Can I edit the video after receiving it?
Can I edit the video after receiving it?
Can I share my video on social media?
Can I share my video on social media?
What if I want to use this for my YouTube channel?
What if I want to use this for my YouTube channel?
- Series openers for Game of Thrones reviews or discussions
- Fantasy or medieval-themed content channels
- Creative storytelling and fan content
Troubleshooting
I didn't receive my video email. What should I do?
I didn't receive my video email. What should I do?
- Check your spam/junk folder - Email filters sometimes catch automated messages
- Wait a bit longer - During peak times, generation may take up to 30 minutes
- Verify your email address - Make sure you entered it correctly when submitting
- Check for typos - A small typo in your email means the video went to the wrong address
The video won't play on my device. What's wrong?
The video won't play on my device. What's wrong?
- Update your media player - Make sure you’re using the latest version
- Try a different player - VLC Media Player (free) can play almost any video format
- Check your download - The file may have been corrupted during download; try downloading again
- Verify file size - 4K videos are large files; ensure your download completed fully
The text in my video looks wrong. Can I fix it?
The text in my video looks wrong. Can I fix it?
- Double-check spelling and capitalization
- Keep text concise for better readability
- Avoid excessive punctuation or special characters
- Preview your text mentally in the Game of Thrones style
Can I get a refund or remake if I'm not satisfied?
Can I get a refund or remake if I'm not satisfied?