Support Channels
Monkeytype offers multiple ways to get help depending on your needs. Choose the right channel to ensure you get the fastest and most appropriate response.GitHub Issues
Use GitHub Issues for:- Bug reports
- Technical problems
- Feature requests
- Issues with the application behavior
Report an Issue
Create a new issue on the Monkeytype GitHub repository.
- Check if a similar issue already exists
- Provide clear steps to reproduce the problem
- Include relevant details (browser, OS, account status)
- Add screenshots if applicable
GitHub Discussions
Use GitHub Discussions for:- General questions about using Monkeytype
- Feature ideas and suggestions
- Community discussions
- Seeking advice from other users
Start a Discussion
Join or start a discussion with the Monkeytype community.
Discord Server
The Monkeytype Discord server is great for:- Real-time chat with the community
- Quick questions and answers
- Discussing development in the
#developmentchannel - Connecting with other typing enthusiasts
- Getting contributor support
Join Discord
Join the Monkeytype Discord community.
Email Support
For private matters or issues that shouldn’t be discussed publicly, you can reach out via email:Email Support
Send an email to [email protected]
- Account-specific issues
- Privacy concerns
- Security vulnerabilities (also see SECURITY.md)
- Matters requiring confidentiality
When to Use Each Channel
I found a bug
I found a bug
Use GitHub Issues. Create a detailed bug report with steps to reproduce, expected behavior, and actual behavior. Include your browser, OS, and any error messages.
I have a feature idea
I have a feature idea
Start with GitHub Discussions. Discuss your idea with the community first to gather feedback. If it gains traction, you can create a formal feature request as a GitHub Issue.
I have a question about how something works
I have a question about how something works
Use Discord or GitHub Discussions. Both are great for questions. Discord is faster for quick questions, while Discussions are better for detailed explanations that others can reference later.
I want to contribute code
I want to contribute code
Use Discord
#development channel or GitHub Discussions. Discuss your planned contribution first to ensure it aligns with the project goals. Then refer to the Contributing Guide.I have an account or privacy issue
I have an account or privacy issue
Use Email. Send a message to [email protected] for any account-specific or privacy-related concerns.
I found a security vulnerability
I found a security vulnerability
Follow the Security Policy. Report security issues according to the guidelines in SECURITY.md. Do not post security vulnerabilities publicly.
Community Guidelines
Before seeking support:- Check the FAQ for common questions
- Search existing issues and discussions to avoid duplicates
- Be respectful and follow the Code of Conduct
- Provide clear, detailed information to help others help you
Additional Resources
Contributing Guide
Learn how to contribute to Monkeytype.
Code of Conduct
Read our community standards and expectations.