Common Processing Issues
Memory and Performance Issues
Memory and Performance Issues
File Format Issues
Disk Image Problems
Disk Image Problems
WhatsApp Parsing Issues
WhatsApp Database Problems
WhatsApp Database Problems
Indexing and Search Issues
Search and Index Problems
Search and Index Problems
Python and AI Model Issues
Python Task Errors
Python Task Errors
Report Generation Issues
Report Problems
Report Problems
Operating System Specific Issues
Windows Issues
Windows Issues
Linux Issues
Linux Issues
Database and Hash Lookup Issues
Hash Database Problems
Hash Database Problems
Getting Help
When seeking help, include:
- IPED version: Check About dialog or release notes
- Java version:
java -version - Operating system: Windows/Linux version
- Error messages: Full stack trace from logs
- Configuration: Relevant config file settings
- Evidence type: Disk image, UFDR, folder, etc.
- Processing profile: forensic, triage, fastmode, etc.
Log Files
Check log files for detailed error information:- Processing logs: In output folder
- Analysis logs: In case folder
- Console output: Terminal/command prompt
Reporting Issues
Report Issues
Report bugs or request features on GitHub
Community Support
Join the IPED community:- GitHub Discussions
- IPED Wiki: https://github.com/sepinf-inc/IPED/wiki
- User Manual: https://github.com/sepinf-inc/IPED/wiki/User-Manual
Related Resources
- Configuration Options - Review configuration settings
- Processing Tasks - Understand task requirements
- Supported Formats - Check format compatibility