What are Organizations?
Organizations are the top-level entity in LLM Gateway. They contain:- Projects: Logical groupings of API keys and configurations
- Team Members: Users with different permission levels
- Billing: Credits, subscriptions, and payment methods
- Provider Keys: Shared API keys for upstream providers
- Usage Analytics: Aggregated usage across all projects
You can belong to multiple organizations and switch between them in the dashboard.
Creating an Organization
Via Dashboard
A Default Project is automatically created in new organizations.
Via API
Create an organization programmatically:Free plan users can create up to 3 organizations. Contact support to increase this limit.
Organization Settings
Basic Information
Update your organization details:Data Retention
Control how long request logs are stored:| Level | Free Plan | Pro Plan | Enterprise |
|---|---|---|---|
none | 3 days | 3 days | 90 days |
retain | 3 days | 90 days | Custom |
Auto Top-Up
Automatically recharge credits when balance falls below a threshold:- Trigger when credits fall below $10
- Automatically charge $50 to your payment method
- Continue service without interruption
Team Management
Collaborate with team members by inviting them to your organization.User Roles
- Owner
- Admin
- Developer
Full control over the organization:
- Manage team members
- Access all projects
- Manage billing and subscriptions
- Configure provider keys
- Delete organization
Inviting Team Members
Managing Members
Update a team member’s role:Billing & Credits
Credit System
LLM Gateway uses a credit system for simplified billing:- $1 = 1 credit
- Credits are deducted based on token usage
- Unused credits never expire
- Refunds return credits to your balance
Purchasing Credits
- Dashboard
- API
- Navigate to Billing in organization settings
- Click Add Credits
- Enter amount (minimum $10)
- Complete payment with card or other method
Transaction History
View all transactions for your organization:Payment Methods
Add or update payment methods in Organization Settings → Billing → Payment Methods. Supported payment methods:- Credit/debit cards (Visa, Mastercard, Amex)
- ACH bank transfers (US only)
- SEPA direct debit (Europe)
Subscription Plans
- Free
- Pro
- Enterprise
$0/month
- 3-day log retention
- Up to 3 organizations
- Up to 10 projects per org
- Community support
- Pay-as-you-go credits
Upgrading Your Plan
Upgrade to Pro via the dashboard:- Go to Organization Settings → Billing
- Click Upgrade to Pro
- Choose billing frequency (monthly/yearly)
- Complete payment setup
Provider Keys
Configure organization-wide provider API keys to use your own accounts with the gateway.Supported Providers
- OpenAI
- Anthropic (Claude)
- Google (Gemini, Vertex AI)
- AWS Bedrock
- Azure OpenAI
- Alibaba Cloud (Qwen)
- Custom OpenAI-compatible endpoints
Adding Provider Keys
For detailed provider setup, see the Provider Keys Guide.
Usage Analytics
Monitor organization-wide usage across all projects:- Total requests
- Token usage by model
- Cost breakdown
- Error rates
- Cache hit rates
- Provider distribution
Deleting an Organization
Permanently delete an organization:Best Practices
Organization Structure
Organization Structure
- Create separate orgs for different businesses/clients
- Use one organization per team for large companies
- Keep personal projects in a separate organization
- Name organizations clearly for easy identification
Team Management
Team Management
- Review team member access quarterly
- Use the Developer role for most team members
- Limit Admin and Owner roles to trusted individuals
- Remove access immediately when members leave
- Document who has access to what
Billing
Billing
- Enable auto top-up to prevent service interruptions
- Set appropriate threshold and amount
- Review transactions monthly
- Consider yearly subscription for savings
- Set up budget alerts
Security
Security
- Enable 2FA for all owner accounts
- Use provider keys instead of credits when possible
- Regularly rotate provider API keys
- Monitor usage for anomalies
- Keep billing email up to date
Next Steps
Projects
Create and manage projects within your organization.
Team Management
Invite team members and manage permissions.
Provider Keys
Configure your own provider API keys.
Analytics
Track usage and optimize costs.