Device management
Trezor Suite provides comprehensive device management capabilities, allowing you to connect, manage, and switch between multiple Trezor devices seamlessly.Connecting devices
First-time connection
When connecting a Trezor device for the first time:Unlock device
Enter your PIN on the device when prompted. The PIN layout is displayed in Suite but entered on the device.
Suite uses WebUSB (web) or native USB communication (desktop) to connect to your device. No additional drivers are required on most systems.
Device states
Your Trezor device can be in several states:- Connected
- Acquired
- Unlocked
- Device is plugged in and detected
- Shows in device dropdown
- Ready for authentication
Device selection
When multiple devices are connected, Suite allows you to switch between them.Switching devices
Each device is identified by its device ID, which is derived from its internal configuration and firmware.
Device identification
Suite identifies devices using:- Device ID: Unique identifier based on device internals
- Device label: Custom name you set in device settings
- Model: Trezor One, Trezor Model T, Trezor Safe 3, etc.
- Firmware version: Current firmware installed
Multiple device support
Suite can manage multiple Trezor devices simultaneously.Use cases
Multiple hardware wallets
Multiple hardware wallets
Use different devices for different purposes:
- One for daily transactions
- One for long-term savings
- One for business funds
Testing and development
Testing and development
Developers can:
- Test with multiple device configurations
- Compare different firmware versions
- Verify cross-device compatibility
Family accounts
Family accounts
Manage devices for:
- Family members
- Business partners
- Separate entities
Device memory
Suite remembers recently used devices:- Device list persists across sessions
- Each device stores its own wallet instances
- Settings are per-device when applicable
- Account discovery state is cached
Ejecting devices
Properly ejecting a device clears its session and memory from Suite.Manual eject
Ejecting a device doesn’t delete any data. When you reconnect, you can access all wallets and accounts again.
Auto-eject feature
Suite can automatically eject devices when appropriate. Enable auto-eject:- Go to Settings → Application
- Enable Auto-eject device
- Device will be ejected when:
- Discovery completes
- Switching to another device
- Suite closes (desktop)
Device sessions
Sessions manage the state between Suite and your device.Session lifecycle
Static session IDs
Suite uses static session IDs for device state management:Static session IDs allow Suite to track different wallet instances (passphrases) for the same physical device.
Device compatibility
Supported devices
- Trezor Model One
- Trezor Model T
- Trezor Safe 3
- Display: 128×64 OLED
- Buttons: 2 physical buttons
- Connection: USB-A
- Features: All core features
Firmware requirements
Some Suite features require minimum firmware versions:- Basic features: Any firmware version
- Passphrase on device: T1: 1.9.0+, TT: 2.3.0+
- Cardano: T1: Not supported, TT: 2.3.2+
- CoinJoin: T1: 1.10.0+, TT: 2.4.0+
- Solana: T1: Not supported, TT: 2.4.3+
Troubleshooting
Device not detected
Device not detected
Windows:
- Install Trezor Bridge (desktop) or use web version
- Check USB cable and port
- Try different USB port
- Grant USB permissions in System Preferences
- Try different USB port
- Restart Suite
- Install udev rules
- Check user permissions
- Verify USB access
Device already in use
Device already in use
Cause: Another application is using the deviceSolution:
- Close other crypto applications
- Close duplicate Suite tabs/windows
- Disconnect and reconnect device
- Restart Suite
Wrong device displayed
Wrong device displayed
Cause: Multiple devices or cached stateSolution:
- Use device selector to choose correct device
- Eject other devices
- Clear application data (Settings → Application)
Device disconnected unexpectedly
Device disconnected unexpectedly
Causes:
- Loose USB connection
- Power-saving mode
- USB hub issues
- Use direct connection (not USB hub)
- Disable USB power saving
- Try different cable
Security considerations
Physical security
Never leave your device unattended while unlocked
Use the eject feature when done with a session
Enable auto-eject for shared computers
Store devices in secure locations when not in use
Session management
Device authentication
Verify device authenticity:- Check the device arrives sealed
- Verify the packaging
- Use firmware verification in Suite
- Check firmware signatures
Advanced features
Device fingerprint
Unique device fingerprint based on:Bootloader mode
Accessing bootloader for firmware updates:- Disconnect device
- Hold both buttons (Model One) or touch screen (Model T)
- Connect device while holding
- Device enters bootloader mode
- Ready for firmware installation
Bootloader mode is required for firmware updates. See Firmware updates for complete instructions.
Related topics
Firmware updates
Update your device firmware
Device settings
Configure device-specific settings
Backup and recovery
Backup and recover your device
Security
Device security best practices