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Products in Autumn are the plans and pricing tiers you offer to your customers. This guide walks you through creating free plans, paid subscriptions, and add-on products.

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Accessing the Products Page

Navigate to the Products tab in your dashboard sidebar. This is your central hub for managing all plans, features, and rewards.
If you don’t have any plans yet, you’ll see an empty state with a quick-start button to create your first plan.

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Creating Your First Product

1

Open the Create Plan Sheet

Click the Create Plan button in the top-right corner of the Products page. This opens a configuration sheet where you’ll define your plan details.
2

Enter Plan Details

Provide the essential information:
  • Plan Name: A descriptive name like “Pro Plan” or “Starter”
  • ID: Auto-generated slug from your plan name (e.g., pro-plan). You can customize this if needed.
Plan IDs are permanent identifiers used in API calls and cannot be changed after creation.
3

Select Plan Type

Choose between two plan types:Free Plan
  • No pricing required
  • Perfect for freemium tiers or trial access
  • Can be set as the default plan for new customers
Paid Plan
  • Requires pricing configuration
  • Supports recurring or one-time payments
  • Cannot be set as default (customers must actively subscribe)
4

Configure Pricing (Paid Plans Only)

For paid plans, you’ll need to choose a pricing model:Base Price
  • Fixed recurring or one-time charge
  • Select billing cycle: monthly, yearly, or custom intervals
  • Enter the price in your organization’s default currency
  • You can add usage-based pricing later
Per Unit Only
  • No base price
  • Plan cost is entirely usage-based
  • Customers pay only for what they consume
5

Add Additional Options

Configure optional settings:
  • Free Trial: Offer a trial period before charging begins
  • Default Plan: Make this the automatic plan for new customers (free plans only)
  • Add-on Plan: Mark this as an add-on that can be purchased alongside base plans
6

Create the Plan

Click Create Plan to save your configuration. You’ll be redirected to the plan detail page where you can add features, usage limits, and more.

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Creating Add-On Plans

Add-ons are supplementary products that customers can purchase in addition to their base plan.
1

Start Add-On Creation

When creating a new plan, check the Add-on Plan option in the Additional Options section.
2

Configure Add-On Details

Add-ons work similarly to regular plans but:
  • Cannot be set as default plans
  • Can be attached to customers who already have a base plan
  • Ideal for extra features, additional seats, or premium support

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Pricing Models Explained

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Recurring Pricing

Charge customers on a regular interval:
  • Monthly: Bills every month
  • Yearly: Bills every year
  • Custom: Set any interval (e.g., every 3 months, every 6 weeks)

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One-Time Pricing

Single payment for lifetime access to the plan. No recurring charges.

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Usage-Based Pricing

Charge based on consumption:
  • Configure in the plan detail page after creation
  • Add metered features with per-unit pricing
  • Can be combined with base price or used standalone

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Best Practices

Start Simple: Create a free plan and a single paid plan first. You can always add more tiers and features later.
Use Clear IDs: While plan names can be changed, IDs are permanent. Use descriptive, lowercase IDs like professional-monthly instead of generic ones like plan1.
Products you create are immediately available to attach to customers, but they won’t appear in hosted checkout pages until you configure your public pricing page.

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Next Steps

After creating your product:
  • Add Features to define what’s included in each plan
  • Configure Usage Limits for metered features
  • Set up Free Trials to attract customers
  • Attach the product to customers manually or via the API
You can view and edit all your products from the Products list view. Use the table to quickly compare pricing across all plans.

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