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AI-powered feedback management for product teams

Collect, triage, and analyze product feedback from anywhere. Use AI agents to automatically match feedback to feature requests, generate insights, and keep your team in sync.

Get startedView architecture

Slack feedback captured

AI matching in progress…

Matched to existing request

Confidence: 0.94

Area insights generated

Analytics Dashboard

Quick start

Get GTM Feedback running in minutes with our one-click deploy or local setup

1

Deploy to Vercel

Click the deploy button to automatically provision Neon Postgres, Upstash KV, and Upstash Vector:
https://vercel.com/new/clone?repository-url=https://github.com/vercel-labs/oss-gtm-feedback
The deployment will set up both the web app and optional Slack integration.
2

Configure authentication

Set up Google OAuth for user authentication:
  • Create a Google Cloud project
  • Enable Google OAuth API
  • Add your environment variables:
AUTH_GOOGLE_CLIENT_ID=your-client-id
AUTH_GOOGLE_SECRET=your-client-secret
AUTH_SECRET=your-random-secret
3

Add AI credentials

Configure your AI provider for semantic matching and insights:
OPENAI_API_KEY=your-openai-key
The system uses OpenAI for embeddings and AI agents. You can also use compatible providers via AI Gateway.
4

Seed demo data (optional)

Populate your database with realistic B2B SaaS feedback data:
pnpm db:push
pnpm db:seed
  • 5 internal users
  • 8 product areas (Analytics Dashboard, API Platform, etc.)
  • 10 customer accounts with ARR data
  • 30+ opportunities
  • 15 feature requests with vector embeddings
  • 75+ customer feedback entries

Explore by topic

Learn about the core features and concepts that power GTM Feedback

AI-powered matching

Automatically match feedback to feature requests using vector embeddings and AI agents

Workflow execution

Durable workflows orchestrate background tasks for processing and insights

Slack integration

Capture feedback from Slack reactions and conversations with human-in-the-loop approval

Analytics & insights

AI-generated reports analyze product areas and surface key trends

Account tracking

Link feedback to customer accounts and opportunities with ARR data

Feature requests

Organize feedback into feature requests with areas, status, and priority

Key capabilities

Everything you need to collect, triage, and act on product feedback

Multi-channel capture

Collect feedback via Slack reactions, web forms, or direct submission

Learn more

Specialized AI agents

Semantic search, request creation, thread summarization, and insights generation

Learn more

Three-tier confidence system

Auto-add (≥0.9), human approval (0.8-0.9), or create new (<0.8)

Learn more

Vector search with Upstash

Fast semantic search across thousands of requests using OpenAI embeddings

Learn more

Ready to streamline your feedback process?

Deploy GTM Feedback to Vercel in minutes, or set up a local development environment to customize the system for your team.

Deploy nowLocal development

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