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Learn how to create engaging events, set up ticketing, and publish to your audience.

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Prerequisites

Before creating an event, ensure you have:
  • A Ticket Hub account
  • Stripe Connect account set up (required for paid events)
  • Event details ready (name, description, location, date)
  • Event image (optional, but recommended)

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Creating Your First Event

1

Navigate to Create Event

From your dashboard, click the Create Event button or navigate to /seller.
2

Fill in Event Details

Complete the event form with the following information:

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Event Name

Enter a clear, descriptive name for your event.Example: “Summer Music Festival 2026” or “Tech Conference: Future of AI”

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Description

Provide a detailed description of your event. Include:
  • What attendees can expect
  • Event highlights
  • Schedule overview
  • Any special requirements

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Location

Specify the venue address or location.Example: “Central Park Amphitheater, New York” or “Virtual Event (Zoom link provided)“

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Event Date

Select the date when your event will take place. The system validates that the date is in the future.
Event dates must be set to today or later. Past dates are not accepted.
3

Configure Pricing

Set your ticket price:
  • Price per Ticket: Enter the amount in GBP (British Pounds)
  • Minimum: £0 (free events)
  • Platform fee: 1% of ticket price
Pricing Examples:
  • Free event: £0
  • Community event: £5-15
  • Professional conference: £50-200
  • Premium concert: £100+
For free events (£0), you can still track attendance and manage capacity without payment processing.
4

Set Ticket Capacity

Define the total number of tickets available:
  • Total Tickets Available: Minimum of 1 ticket
  • Consider venue capacity
  • Plan for demand management
The system automatically:
  • Tracks sold tickets
  • Manages waiting list
  • Prevents overselling
5

Upload Event Image

Add a visual element to make your event stand out:
  1. Click the file upload button
  2. Select an image from your device
  3. Preview the image before submitting
  4. Remove and replace if needed
Image Requirements:
  • Supported formats: JPEG, PNG, WebP
  • Recommended size: 1200x630px
  • Aspect ratio: Square or landscape works best
Image Upload Process:
  • Files are securely uploaded to Convex storage
  • Images are linked to your event
  • You can update or remove images later
If you remove an image in edit mode and upload a new one, the old image is automatically deleted from storage.
6

Review and Publish

Before publishing:
  1. Review all entered information
  2. Verify pricing and capacity
  3. Check image preview
  4. Click Create Event
The system will:
  • Validate all form fields
  • Upload your event image
  • Create the event in the database
  • Redirect you to the event page

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After Publishing

Once your event is published:

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Event is Live

Your event appears in:
  • Event listings
  • Search results
  • Your seller dashboard

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Share Your Event

Share the event URL: 
https://yourdomain.com/event/{eventId}

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Monitor Activity

Track real-time metrics:
  • Tickets sold
  • Waiting list size
  • Revenue generated
  • Available capacity

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Editing Events

You can update event details after publishing:
1

Access Edit Mode

Navigate to your event page and click Edit Event.
2

Update Information

Modify any field:
  • Event name and description
  • Location or date
  • Pricing (if no tickets sold)
  • Capacity (cannot go below sold tickets)
  • Event image
3

Save Changes

Click Update Event to save your changes.
You cannot reduce total tickets below the number already sold. For example, if you’ve sold 50 tickets, the minimum capacity is 50.

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Event Form Validation

The system enforces these rules:
FieldRequirement
Event NameRequired, minimum 1 character
DescriptionRequired, minimum 1 character
LocationRequired, minimum 1 character
Event DateMust be today or future date
PriceMust be 0 or greater
Total TicketsMinimum 1 ticket

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Best Practices

Write Clear Descriptions

Include all relevant details about your event. Answer: What? When? Where? Why should people attend?

Use High-Quality Images

Professional photos increase engagement and ticket sales. Use bright, clear images that represent your event.

Price Competitively

Research similar events in your area. Consider early bird pricing or tiered pricing strategies.

Set Realistic Capacity

Don’t overcommit. Consider venue limitations, staffing, and resources.

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Common Issues

You need to set up Stripe Connect first. Navigate to your seller dashboard and complete the Stripe onboarding process. See Selling Tickets for details.
Yes, but it only affects future ticket purchases. Existing ticket holders keep their original price.
Check that:
  • File size is under 10MB
  • Format is JPEG, PNG, or WebP
  • You have a stable internet connection
  • Try a different image or resize the file
You can only reduce capacity to the number of tickets already sold. You cannot go below this number.

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Next Steps

Monitor Sales

Learn how to track ticket sales and revenue

Manage Refunds

Understand the refund process and policies

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