Overview
Your user profile controls how you appear in the system and affects data filtering in some modules. You can update personal information, change your password, and manage your avatar.Accessing Profile Settings
Profile Overview Card
The profile header displays:- Avatar: Profile picture (or initials if no picture uploaded)
- Full Name: As registered in the system
- Email: Your login email address
- Role Badge: Your assigned role (e.g., Preparador, Admin, Gerente de Calidad)
- Branch Badge: Your assigned branch (if applicable)
- Admin Badge: Red “Administrador” badge if you have admin privileges
Your role and admin status can only be changed by system administrators. These settings control which modules and features you can access.
Updating Your Profile Information
Email Changes: If you update your email address, the system sends a confirmation email to the new address. You must click the verification link to complete the change. Until verified, you must log in using your old email.
Password Field: Only administrators can change passwords through this interface. Regular users should use the “Forgot Password” link on the login page to reset passwords.
Managing Your Avatar
Image Requirements:
- Recommended size: 200x200 pixels or larger
- Square aspect ratio works best
- Maximum file size: 2MB
- Formats: JPG, PNG, GIF
Understanding Profile Fields
Information Personal (Personal Information) Card
This card displays read-only view of your core details:- Nombre Completo: Your full name as it appears on records
- Correo Electrónico: Login email address
- Sucursal: Assigned branch location
Rol y Permisos (Role and Permissions) Card
This card shows your access level: Rol Actual (Current Role)- Your assigned system role
- Determines module access
- Set by administrators
- Administrador (Admin): Full system access
- Preparador: Can create batches and view own data
- Gerente de Sucursal (Branch Manager): Can view branch data and reports
- Gerente de Calidad (Quality Manager): Can view all quality data and reports
- Coordinador: Full report access
- Director de Operaciones (Operations Director): Limited access
- Mostrador (Counter): No production access
- Cajera (Cashier): No production access
- Vendedor (Sales): No production access
- Director de Compras (Purchasing Director): No production access
- Administrador del Sistema: Full access to all modules including user management
- Usuario Estándar: Access based on role assignment
Permission Summary: Your permissions are automatically assigned based on role. You cannot change your own permissions - contact an administrator if you need different access.
Password Management
For Admin Users
- Click Editar on your profile
- Locate the Contraseña field
- Enter your new password
- Leave blank if you don’t want to change it
- Click Guardar
- You’ll receive a confirmation message
- Use the new password on next login
For Regular Users
- Log out of Quality Hub GINEZ
- On the login page, click “¿Olvidaste tu contraseña?” (Forgot password?)
- Enter your registered email address
- Click Send Recovery Email
- Check your inbox for the password reset link
- Click the link and enter your new password
- Log in with the new password
Email Verification Process
When you change your email address:- Submit: You update your email in profile settings and click Save
- Verification Sent: System sends a verification email to the NEW address
- Confirm: Click the verification link in the email
- Activated: Your new email is now active
- Login: Use the NEW email for future logins
During Verification Period: You must continue using your OLD email address to log in until you click the verification link.
Data Privacy
What Information Is Stored
Your profile contains:- Full name
- Email address
- Department/area
- Position/title
- Branch assignment
- Role and permissions
- Avatar image (if uploaded)
- Creation and update timestamps
Who Can See Your Profile
All Users Can See:- Your name (on batches you created)
- Your branch (on batch records)
- All profile fields
- Your complete user record
- Your activity in audit logs
- Your complete profile
- Your own batch records
- Your own activity logs
Profile Deletion
Only administrators can delete user profiles. When deleted:- Your login access is revoked
- Your profile information is removed
- Historical batch records are preserved for traceability
- Batch records show your name as it was at time of creation
Data Retention: Even if your profile is deleted, production records you created remain in the system for quality traceability and regulatory compliance.
Common Profile Tasks
Update Your Branch Assignment
If you transfer to a different branch:- Contact your system administrator
- Request branch reassignment
- Admin updates your Sucursal field
- Your data filtering automatically updates
- Future batches are associated with new branch
Batch records you created at the previous branch remain associated with that branch for historical accuracy.
Correct a Misspelled Name
- Click Editar on your profile
- Update Nombre Completo field
- Click Guardar
- Future batches use the corrected name
- Historical batches retain the original name
Request Additional Permissions
If you need access to restricted modules:- Note which specific features you need access to
- Contact your administrator or quality manager
- Provide business justification
- Admin reviews and updates your role if approved
- Log out and log back in for changes to take effect
Troubleshooting
Can’t Edit Profile Fields
Cause: Some fields are locked based on your role. Solution: Contact an administrator to request changes to locked fields.Avatar Won’t Upload
Causes:- File too large (>2MB)
- Unsupported format
- Network issues
- Resize image to 500x500px or smaller
- Convert to JPG or PNG
- Try again with stable internet connection
Email Verification Link Expired
Cause: Verification links expire after 24 hours. Solution:- Return to profile settings
- Re-save your email change
- Check for new verification email
- Click link within 24 hours
Changes Not Appearing After Save
Cause: Browser cache showing old data. Solution:- Hard refresh: Press Ctrl+Shift+R (Windows) or Cmd+Shift+R (Mac)
- Or log out and log back in
Admin-Only Features
If you have administrator privileges, you’ll see additional tabs:Usuarios (Users) Tab
Manage all system users:- View all registered users
- Edit user roles and permissions
- Assign branches
- Delete user accounts
Auditoría (Audit) Tab
View activity logs:- Document downloads
- System access logs
- Filter by user, date, or action type
Best Practices
Keep Information Current
- Update your profile when you change positions
- Verify your branch assignment is correct
- Maintain an accurate email for system notifications
Profile Picture Guidelines
- Use a professional photo
- Ensure good lighting and clear visibility
- Square crop works best
- Avoid logos or graphics
Password Security
- Use a strong password (mix of letters, numbers, symbols)
- Don’t share your password with colleagues
- Change password if you suspect it’s compromised
- Don’t use the same password across multiple systems
Next Steps
- Creating Production Batches - Start recording batches with your profile
- Viewing Reports - See how your data appears in reports
- Admin User Management - If you’re an administrator