Want to suggest a feature? Open an issue on GitHub with the
enhancement label.v1.0 — Initial Release (Current)
Launched March 2025 as an open-source project for the Spanish hospitality sector.CRM & Customers
- Full customer profiles (visits, spending, history)
- RFM segmentation (Recency, Frequency, Monetary)
- Internal tags and notes per customer
- Advanced search and filters
Reservations & Operations
- CoverManager integration (automatic sync)
- Revo POS integration
- Multi-location operational calendar
- Event management and staff coordination
Marketing
- Email and SMS campaigns (Brevo)
- Dynamic audience segments
- Campaign metrics (open rate, click rate)
- NPS and satisfaction surveys
Loyalty Program
- Configurable tiers (New → Founders)
- Points system per visit and spending
- Program management panel
Analytics & AI
- Executive dashboard with KPIs
- AI Assistant (OpenAI GPT-4) — natural language queries
- Cohort analysis and trends
- Report exports
Hotel CRM
- Property and guest management
- Integration with customer module
Platform
- Single-tenant (one deployment per business)
- Authentication with Supabase
- Multi-location support (restaurant groups)
- Progressive Web App (PWA)
- i18n (Spanish/English)
- One-click deploy on Vercel
v1.1 — Onboarding & UX (Q2 2025)
Improving the experience for new users installing the project.- Onboarding wizard — guided setup on first login
- Deploy to Vercel button in README
- Interactive demo accessible without registration at
demo.hiro-crm.com - Complete technical documentation in
/docs - Accessibility improvements (a11y)
- E2E tests with Playwright for critical flows
Status: In development. Expected release in Q2 2025.
v1.2 — Communication & Automation (Q3 2025)
- WhatsApp campaigns (Brevo WhatsApp API)
- Automatic workflows — birthdays, win-back, post-visit
- Customizable email templates per brand
- Google Reviews integration
- Data export (GDPR compliance)
- Documented public API (OpenAPI spec)
v1.3 — Customization (Q4 2025)
- Configurable visual theme (colors, logo, fonts) from the panel
- Custom domain for the admin panel
- Products/digital menu module
- Allergen management per dish
- QR codes for satisfaction surveys
v2.0 — International Expansion (2026)
- Complete multi-language (PT, FR, IT, DE)
- Multi-currency support
- Integrations with other European POS systems (TheFork, OpenTable)
- Native reservation module (without CoverManager)
- Mobile app (React Native / Expo)
- Optional multi-tenant (for groups wanting SaaS)
Community Ideas
Open to suggestions from the community. These features are under consideration:Delivery Platform Integration
Delivery Platform Integration
Integration with delivery systems like Glovo and Just Eat for order management and customer tracking.
HR & Staff Shifts Module
HR & Staff Shifts Module
Employee management, shift scheduling, and time tracking for hospitality staff.
Predictive Churn Analysis
Predictive Churn Analysis
AI-powered prediction of customer churn with proactive retention recommendations.
WhatsApp Reservation Chatbot
WhatsApp Reservation Chatbot
Automated chatbot for handling reservations via WhatsApp messages.
Franchise/Licensee Panel
Franchise/Licensee Panel
Management dashboard for franchise operations and licensee relationships.
Release Timeline
| Version | Status | Estimated Date |
|---|---|---|
| v1.0 | ✅ Released | March 2025 |
| v1.1 | 🚧 In Development | Q2 2025 |
| v1.2 | 📅 Planned | Q3 2025 |
| v1.3 | 📅 Planned | Q4 2025 |
| v2.0 | 💡 Exploration | 2026 |
Working in hospitality or tech? Your feedback is valuable. Open an issue or contribute directly to the project.