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The RAG Support System API provides endpoints for document ingestion, intelligent ticket answering using Retrieval-Augmented Generation, ML-powered triage classification, and system health monitoring.

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Base URL

All API endpoints are served from: 
http://localhost:8000/api/v1

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API Documentation

Interactive API documentation is available at: 
http://localhost:8000/api/docs

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Authentication

Currently, the API does not require authentication. All endpoints are publicly accessible.
Authentication will be added in a future release. For production deployments, ensure the API is protected by network-level security controls.

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Available Endpoints

The API consists of the following endpoints:
  • POST /api/v1/answer - Query the RAG system for intelligent ticket answers
  • POST /api/v1/triage - Run ML triage classification on support tickets
  • POST /api/v1/ingest - Ingest documents into the knowledge base
  • GET /api/v1/health - Check API health status

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Content Type

All POST requests must include the Content-Type: application/json header and send data as JSON in the request body.

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CORS Configuration

The API is configured with permissive CORS settings for development:
  • All origins are allowed (*)
  • All methods are allowed
  • All headers are allowed
  • Credentials are supported
For production deployments, restrict CORS to specific trusted origins.

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Error Handling

The API returns standard HTTP status codes:
  • 200 - Success
  • 500 - Internal server error
Error responses include a detail field with a description of what went wrong.

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