This endpoint requires authentication. Users can only view their own support requests.
Endpoint
GET /support-request/{id}
Authentication
This endpoint requires a valid JWT token. Include the token in the Authorization header:
Authorization: Bearer YOUR_JWT_TOKEN
Path Parameters
The unique identifier of the support request to retrieve
Response
Indicates whether the request was successful
A human-readable message describing the result
The response data object
The support request objectShow SupportRequest properties
Unique identifier for the support request
ID of the user who created the support request
Date and time of the support request in ISO 8601 format
Location where the support is needed
Detailed description of the support request
Timestamp when the support request was created
Timestamp when the support request was last updated
Timestamp when the support request was soft deleted (null if not deleted)
Response Examples
{
"success": true,
"message": "Support request retrieved successfully",
"data": {
"supportRequest": {
"id": 1,
"user_id": 1,
"date": "2026-03-15T10:30:00.000000Z",
"location": "Building A, Room 305",
"detail": "Network connectivity issues in the conference room. Unable to connect to WiFi.",
"created_at": "2026-03-08T14:22:10.000000Z",
"updated_at": "2026-03-08T14:22:10.000000Z",
"deleted_at": null
}
}
}
Code Examples
curl -X GET https://api.example.com/support-request/1 \
-H "Authorization: Bearer YOUR_JWT_TOKEN" \
-H "Accept: application/json" \
-H "Accept-Language: en"
Error Responses
Returned when the request is made without a valid JWT token or the token has expired
Returned when:
- The support request with the specified ID does not exist
- The support request belongs to a different user (ownership check)
Notes
- Users can only retrieve their own support requests
- If a user attempts to access another user’s support request, a 404 Not Found error is returned (not 403 Forbidden) for security reasons
- The endpoint uses Laravel’s route model binding for automatic model retrieval
