Overview
This quickstart guide will walk you through the essential steps to get started as a driver on the Rodando platform. In just a few minutes, you’ll learn how to log in, go online, and accept your first trip.Make sure you have the Rodando Driver app installed on your device. If not, check our Installation Guide first.
Your First Journey
Log In to Your Account
Open the Rodando Driver app and enter your credentials:After successful login, you’ll receive an access token that keeps you authenticated.
- Email or Phone: Your registered email or phone number
- Password: Your secure password
- Email Login
- Phone Login
Go Online
Once logged in, toggle your availability status to go online:
- Tap the Go Online button on the home screen
- Ensure your location services are enabled
- Select your active vehicle (if you have multiple registered)
- Appear on the driver demand map
- Start receiving trip offers in your area
- Send location pings every 10 seconds
Receive Your First Trip Offer
When a passenger requests a ride nearby, you’ll receive a trip offer notification showing:
- Pickup Location: Where to pick up the passenger
- Destination: Where they’re going
- Distance & Duration: Estimated trip details
- Fare: Expected earnings for the trip
- Payment Method: Cash or digital payment
Accept the Trip
To accept the trip, tap the Accept button in the offer modal.The app will:
- Confirm your acceptance with the server
- Navigate you to the active trip screen
- Show route guidance to the pickup location
- Display passenger information (name, phone, photo)
Once accepted, the passenger is notified and expects you to arrive at the pickup location.
Navigate to Pickup
The app provides turn-by-turn navigation to the pickup point:
- Follow the route shown on the map
- The passenger can track your real-time location
- Tap Call Passenger if you need to contact them
Pick Up Passenger
After marking arrival:
- Wait for the passenger to board your vehicle
- Verify their identity matches the app
- Confirm the destination with them
- Tap Start Trip once they’re safely in your vehicle
Complete the Trip
Drive to the destination following the in-app navigation:
- The app tracks your route in real-time
- Updates are sent to the passenger
- Actual distance and duration are recorded
- Tap Complete Trip
- Review the fare breakdown:
- Base fare
- Any waiting charges
- Total amount
- Confirm payment collection (cash) or digital payment
- Tap Confirm to finalize
Key Concepts
Trip Lifecycle
Trips flow through: Assigned → Arriving → In Progress → Completed
Real-time Updates
WebSocket connections keep you synced with trip status changes
Fare Calculation
Base fare + waiting fees + distance/duration adjustments
Payment Modes
Support for cash and digital payments
What’s Next?
Trip Management
Learn about the complete trip lifecycle
Earnings Tracking
Understand how your earnings are calculated
Managing Availability
Control when you receive trip offers
Vehicle Setup
Register and manage your vehicles
Dark Mode
Enable dark mode for night driving
API Reference
Explore the technical documentation
Troubleshooting
I'm not receiving trip offers
I'm not receiving trip offers
Ensure you are:
- Online with a green status indicator
- In an area with active demand
- Have a vehicle selected and verified
- Have good GPS signal and cellular connection
Trip offer expired before I could respond
Trip offer expired before I could respond
Trip offers expire after 20 seconds. Make sure you:
- Have notifications enabled
- Keep the app in the foreground when expecting trips
- Have a stable internet connection for instant notifications
Can't start the trip
Can't start the trip
Make sure you’ve:
- Marked arrival at the pickup location first
- Waited for the passenger to board
- Have a stable internet connection for the status update
Need Help?
- Check the User Guides for detailed workflows
- Review Common Issues and solutions
- Contact support through the app’s support section