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Welcome, Business Owner!

BeanQuick helps local coffee shops reach more customers through a modern online ordering platform. This guide covers everything you need to run your business successfully on BeanQuick.

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Getting Started

1

Register Your Business

Navigate to the business registration page (/registro-empresa) and provide:
  • Business name and NIT (tax ID)
  • Owner email and password
  • Business description
  • Phone number and address
  • Upload required images:
    • Business logo (displayed on store cards)
    • Store photo (banner image for your store page)
2

Wait for Admin Approval

After submitting your application:
  • An administrator will review your business information
  • You’ll receive an email notification once approved
  • Click the activation link in the email to activate your account
3

First Login

Once approved and activated:
  • Log in using your registered email and password
  • You’ll be directed to your Business Dashboard
  • Begin setting up your product catalog

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Business Dashboard Overview

Your dashboard (/empresa/dashboard) provides real-time insights into your business performance.

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Store Status Control

Open/Close Toggle

At the top of your dashboard, you’ll see your current store status:
  • 🟢 Tienda Abierta: Customers can browse and place orders
  • 🔴 Tienda Cerrada: Customers can view your menu but cannot order
Click “Abrir tienda” or “Cerrar tienda” to toggle your status. Close your store when you’re not accepting orders.
When your store is closed, customers cannot add items to cart or complete checkout. This is useful for managing capacity or closing during off-hours.

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Performance Metrics

Your dashboard displays key performance indicators:

Ventas

Total sales for selected time period. Shows revenue from completed orders.

Reputación

Average customer rating (1-5 stars). Click to view detailed customer feedback.

Total Feedback

Number of product ratings received from customers.

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Time Period Filters

Analyze your business performance across different timeframes:
View today’s sales and activity. Great for monitoring daily operations.

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Sales Analytics

The main chart adapts based on your selected period:
  • Line chart for daily/weekly views (shows trends over time)
  • Bar chart for monthly/yearly views (easier to compare periods)
  • Click the expand icon to view full-screen chart

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Product Rankings

See your best-selling products:
  • Ranked by number of units sold
  • Shows product image, name, price
  • Track which items are most popular

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Recent Orders

Quick view of latest customer activity:
  • Customer names and avatars
  • Order timestamps
  • Order totals

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Customer Reviews

Click on the “Reputación” or “Total Feedback” cards to open the customer reviews modal.
The reviews modal displays:
  • Customer names
  • Star ratings for each review
  • Written comments (if provided)
  • Product name being reviewed
  • Review submission date

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Downloading Reports

Generate PDF reports for record-keeping:
  1. Select your desired time period (Hoy, Semana, Mes, Año)
  2. Click ”📄 Descargar Reporte PDF”
  3. PDF downloads automatically with all current dashboard data

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Product Management

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Viewing Your Products

Access your product catalog from “Mis Productos” (/empresa/productos) in the navigation menu. The product table displays:

Product Information

  • Product image thumbnail
  • Name and description preview
  • Category assignment

Inventory & Pricing

  • Current stock level with color-coded badges
  • Product price
  • Action buttons (Edit/Delete)

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Stock Level Indicators

Products display color-coded stock badges:
Stock > 10 units: Healthy inventory levels

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Adding New Products

1

Navigate to Add Product

Click the ”+ Agregar Producto” button on your products page, or navigate to /empresa/productos/agregar.
2

Upload Product Image

On the left side of the form:
  • Click “Subir Imagen” to select an image file
  • Preview appears immediately
  • Supported formats: JPG, PNG, JPEG
  • Recommended: Square images, at least 500x500px
3

Fill Product Details

Complete the form on the right:Required fields:
  • Nombre: Product name (e.g., “Cappuccino Vainilla”)
  • Descripción: Detailed description of the product
  • Precio: Price in local currency
  • Stock: Number of units available
  • Categoría: Select from dropdown (Café, Postre, Bebida, etc.)
4

Publish Product

Click “Publicar Producto” to add the item to your store. It becomes immediately visible to customers.
Write compelling descriptions! Customers can’t taste before ordering, so describe flavors, ingredients, and what makes your product special.

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Editing Products

1

Access Edit Mode

On the products list, click the pencil (Edit) icon next to any product. You’ll be taken to /empresa/productos/editar/:id.
2

Modify Information

The form pre-fills with current product data:
  • Update any field as needed
  • Current product image is displayed
  • Optionally upload a new image to replace it
3

Save Changes

Click “Guardar Cambios” to update the product. Changes are reflected immediately on your store.

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Deleting Products

Deleting a product is permanent and cannot be undone. The product will be removed from all customer views and cannot be ordered.
  1. Click the trash icon next to the product
  2. Confirm deletion in the popup dialog
  3. Product is immediately removed from your catalog

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Order Management

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Accessing Order Dashboard

Navigate to “Pedidos” (/empresa/pedidos) to manage incoming orders. Key features:
  • Real-time order updates (refreshes every 30 seconds)
  • Filter orders by status using tabs
  • Expandable order details
  • One-click status updates

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Order Status Flow

Orders progress through defined stages:
1

Pagado (Paid)

Customer action: Order placed and paidYour action: Click “Empezar Cocina” when you begin preparing the orderWhat this means: New order received, needs to be started
2

Preparando (Preparing)

Your action: Click “Marcar como Listo” when order is ready for pickupWhat this means: Order is currently being prepared in your kitchen
3

Listo (Ready)

Your action: Click “Confirmar Entrega” when customer picks up the orderWhat this means: Order is complete and waiting for customer pickup
4

Entregado (Delivered)

Final status: Order completeWhat this means: Customer has received their order. No further action needed.

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Order Status Tabs

Filter orders by clicking status tabs at the top:
  • Pagado: New orders waiting to be started
  • Preparando: Orders currently in progress
  • Listo: Completed orders ready for pickup
  • Entregado: Successfully delivered orders
  • Cancelado: Cancelled orders (by you or customer)
Each tab shows a count of orders in that status.

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Managing Individual Orders

Each order card displays:Compact view:
  • Order number
  • Customer name
  • Pickup time
  • Total price
  • Number of products
Click “X productos” with dropdown icon to expand full details.Expanded view:
  • Individual product images
  • Product names and quantities
  • Unit prices for each item
Click the action button for each order based on current status:
  • Pagado → “Empezar Cocina” (Start preparing)
  • Preparando → “Marcar como Listo” (Mark ready)
  • Listo → “Confirmar Entrega” (Confirm pickup)
Status updates immediately for both you and the customer.
You can cancel orders in Pagado, Preparando, or Listo status:
  1. Click “Cancelar Pedido” (appears as underlined text below main action button)
  2. Confirm cancellation in dialog
  3. Order moves to “Cancelado” status
Only cancel orders when necessary (e.g., out of ingredients, closing early). Frequent cancellations harm your business reputation.

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Order Management Best Practices

Respond Quickly

Update order status promptly so customers know their order progress. This builds trust and reduces support inquiries.

Check Stock

Before starting preparation, verify you have ingredients. Cancel early if needed rather than delaying.

Accurate Timing

Mark orders as “Listo” only when they’re actually ready. This prevents customer frustration.

Monitor Dashboard

Keep the order page open during business hours. Orders auto-refresh every 30 seconds.

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Business Analytics

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Understanding Your Dashboard Metrics

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Using Data to Grow

  • Stock more of your top-selling products
  • Reduce stock for slow-moving items
  • Monitor orange “low stock” warnings
  • Prevent stockouts during peak times
  • Read all customer reviews regularly
  • Address common complaints in reviews
  • Thank customers for positive feedback
  • Make recipe adjustments based on feedback
  • Compare pricing with total sales volume
  • Test price adjustments on low-demand items
  • Bundle popular items for better margins
  • Consider promotional pricing during slow periods
  • Use store open/close toggle strategically
  • Close temporarily if you’re at capacity
  • Plan staffing based on historical order volume
  • Adjust hours based on order patterns

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Business Profile

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Updating Business Information

Access your business profile settings from the layout sidebar: Updatable fields:
  • Business name
  • Contact phone number
  • Store address
  • Business description
  • Logo and store photos
Logo and store photos are visible to all customers. High-quality images significantly improve customer trust and order rates.

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Troubleshooting

Solutions:
  • Check that your store status is “Abierta” (Open)
  • Refresh the orders page
  • Orders auto-refresh every 30 seconds
  • Verify internet connection
Solutions:
  • Ensure you’re editing the product, not just viewing
  • Check that stock is a positive number
  • Save changes before navigating away
  • Try logging out and back in if issue persists
Solutions:
  • Try different time period filters
  • New businesses may not have historical data
  • Charts populate after you receive orders
  • Refresh the page to reload data
Possible causes:
  • Store is set to “Cerrada” (Closed)
  • Products are out of stock
  • Business account is inactive
Solutions:
  • Toggle store to “Abierta”
  • Update product stock levels
  • Contact admin if account status issue

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Success Tips

Quality Photos

Invest in good product photography. Clear, appetizing images dramatically increase order rates.

Detailed Descriptions

Write specific descriptions including ingredients, flavors, and serving sizes. Help customers make informed choices.

Consistent Availability

Maintain regular hours and keep your store open status updated. Reliability builds customer loyalty.

Monitor Stock

Update stock levels throughout the day. Nothing frustrates customers more than ordering unavailable items.

Quick Responses

Update order status promptly. Fast service leads to better reviews and repeat customers.

Engage with Reviews

Read every review. Use feedback to continuously improve your products and service.

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Next Steps

API Reference

Technical documentation for custom integrations

Admin Guide

Understand how platform administration works

Build docs developers (and LLMs) love

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