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Overview

QR code review management is perfect for physical businesses like restaurants, hotels, and retail stores. Generate custom QR codes for receipts, tables, or front desks that enable customers to scan and review instantly on their mobile devices.

Why use QR codes

QR codes create a seamless bridge between your physical location and your online reputation. They capture customer feedback at the moment of highest satisfaction, right when they’re experiencing your service.
Physical businesses see significantly higher review rates when QR codes are strategically placed at high-traffic touchpoints.

Where to place QR codes

Optimal locations:
  • On receipts or bills
  • Table tent cards
  • Near the exit or host stand
  • On takeout bags and packaging
Capture feedback while the dining experience is still top of mind.

How it works

1

Generate your QR code

Create a custom QR code in your RatingFlow dashboard. You can customize the design to match your brand colors and style.
2

Download and print

Download your QR code in high-resolution format suitable for printing on various materials.
3

Place strategically

Position your QR codes where customers are most likely to scan them - typically at moments of peak satisfaction or during checkout.
4

Customer scans

When customers scan your QR code with their smartphone camera, they’re instantly directed to your review funnel.
5

Smart routing activates

The sentiment routing system determines whether to send the customer to public review platforms or to a private feedback form.

Mobile-optimized experience

Your QR code links to a mobile-optimized review page that loads instantly and works on all devices. Customers can complete their review in seconds without downloading apps or creating accounts.
Ensure your QR codes are large enough to scan easily (minimum 2x2 inches) and placed in well-lit areas for best results.

Best practices

Include a call to action

Don’t just show a QR code. Add text like “Scan to share your feedback” or “Love your experience? Leave us a review!”

Test before printing

Always test your QR code with multiple devices before printing hundreds of copies. Verify that it scans easily and directs to the correct page.

Track performance

Use your RatingFlow dashboard to monitor how many scans and reviews each QR code location generates. This helps you optimize placement.

Keep it fresh

Regularly update and refresh your QR code placements to maintain visibility and prevent them from becoming part of the background.

Industries that benefit most

  • Restaurants and cafes: Capture feedback at the end of meals
  • Hotels and hospitality: Request reviews during checkout
  • Retail stores: Collect reviews after purchases
  • Healthcare providers: Gather patient feedback post-appointment
  • Salons and spas: Obtain reviews after services
  • Auto repair shops: Request feedback at pickup

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