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Twenty combines the flexibility of a database with the usability of a spreadsheet and the power of a modern CRM. Here’s what makes it stand out:

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Core capabilities

Custom objects and fields

Create unlimited custom objects and fields to model your exact business data. No limitations on structure.

Flexible views

Visualize data in table, kanban, or calendar views. Filter, sort, and group records to find what you need.

Workflow automation

Automate repetitive tasks with powerful workflows. Trigger actions based on record changes or schedules.

Email and calendar sync

Connect your Gmail or Outlook to sync emails and calendar events directly with contacts and companies.

Role-based permissions

Create custom roles with granular permissions. Control access at the object, field, and record level.

REST and GraphQL APIs

Full API access for integrations. Build custom tools or connect Twenty to your existing stack.

Self-hosting

Deploy on your infrastructure with Docker. Complete control over data, security, and compliance.

AI-powered features

Use AI agents to automate complex workflows, analyze data, and generate insights from your CRM.

Data import and export

Import data from CSV files or other CRMs. Export your data anytime in standard formats.

Integrations

Connect with Zapier, webhooks, and custom integrations. Extend Twenty to work with any tool.

File attachments

Attach files to any record. Store documents, images, and other files alongside your data.

Activity timeline

Track every interaction with automatic activity logging. See emails, notes, tasks, and changes in one place.

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Data modeling

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Objects and fields

Twenty’s data model is completely customizable:
  • Standard objects: Companies, People, Opportunities, and more out-of-the-box
  • Custom objects: Create any object type your business needs
  • Rich field types: Text, number, date, select, multi-select, relation, currency, email, phone, address, and more
  • Composite fields: Complex field types like full name, address, and currency with multiple sub-fields
  • Relations: Connect objects with one-to-many and many-to-many relationships

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Field types supported

TEXT         // Single-line text
RICH_TEXT_V2 // Rich text with formatting
NUMBER       // Integer or decimal
CURRENCY     // Amount with currency code
DATE         // Date only
DATE_TIME    // Date and time
BOOLEAN      // True/false checkbox
SELECT       // Single choice dropdown
MULTI_SELECT // Multiple choice
RELATION     // Link to another object
EMAILS       // Email addresses
PHONES       // Phone numbers
ADDRESS      // Street address
FULL_NAME    // First and last name
LINKS        // URLs
RATING       // Star rating
FILES        // File attachments
UUID         // Unique identifier
RAW_JSON     // JSON data
All field types support validation, default values, and help text to guide users.

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Views and visualization

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Multiple view types

  • Table view: Classic spreadsheet-like interface for working with records
  • Kanban view: Drag-and-drop board organized by a select field
  • Calendar view: Timeline view for date-based records
  • Widget views: Embedded views for custom page layouts

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Powerful filtering and sorting

  • Apply multiple filters with AND/OR logic
  • Filter by any field type with appropriate operators
  • Sort by multiple fields
  • Group records by select or boolean fields
  • Save views for quick access

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Automation and workflows

Automate business processes without code:

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Triggers

  • Database events: When a record is created, updated, or deleted
  • Manual triggers: Launch workflows on-demand from the UI
  • Scheduled triggers: Run workflows on a cron schedule
  • Webhook triggers: Start workflows from external systems

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Actions

  • Record operations: Create, update, delete, or find records
  • Send emails: Draft or send emails from workflows
  • HTTP requests: Call external APIs
  • Conditional logic: If/else branches and filters
  • AI agents: Use AI to process data and make decisions
  • Custom code: Write JavaScript for complex logic
  • Delay: Wait for a specified duration
Workflows can access trigger data and previous step outputs using variables like {{trigger.object.name}} or {{step1.output.value}}.

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Security and permissions

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Role-based access control

Create custom roles with precise permissions:
  • Read, write, update, and delete permissions per object
  • Field-level permissions to hide sensitive data
  • Row-level security with custom predicates
  • Permission flags for workspace settings and tools

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Audit and compliance

  • Activity logging for all record changes
  • User action tracking
  • Data export for backup and compliance
  • Self-hosting for complete data control

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Integration capabilities

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APIs

  • GraphQL API: Flexible queries and mutations
  • REST API: Standard HTTP endpoints for all objects
  • Webhooks: Real-time event notifications
  • API keys: Secure programmatic access

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Connectors

  • Email providers: Gmail, Outlook/Microsoft
  • Calendar providers: Google Calendar, Outlook Calendar
  • Zapier: Connect to 5,000+ apps
  • Custom integrations: Build with our SDK

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AI capabilities

Leverage AI throughout your CRM:
  • AI agents: Autonomous agents that can analyze data and take actions
  • Workflow AI actions: Incorporate AI into automated processes
  • Smart suggestions: AI-powered recommendations for data entry
  • Data enrichment: Automatically enhance records with external data
AI features require configuration of AI provider credentials (OpenAI, Anthropic, etc.)

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Developer-friendly

Built for developers who want to extend their CRM:
  • Modern tech stack: TypeScript, React, NestJS, PostgreSQL
  • GraphQL-first: Code-first schema generation
  • Extensible architecture: Plugin system (coming soon)
  • Open-source: Fork, modify, and contribute
  • Well-documented APIs: Comprehensive reference documentation

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Next steps

Understand objects

Learn how to model your data with objects and fields

Create views

Master filtering, sorting, and different view types

Build workflows

Automate your processes with triggers and actions

Manage access

Set up roles and permissions for your team

Build docs developers (and LLMs) love

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