Check the FAQ first! Most common questions are already answered there. Also have a quick look at recent chat history before asking.
Support Channels
Choose the right channel based on your needs:Telegram Group
International community chat for questions and discussions (English only)
Discord Server
SmartTube Official Discord community
GitHub Issues
Report bugs and technical issues (GitHub account required)
Email Support
Direct email: [email protected]
Telegram Group (Russian/Ukrainian)
For Russian and Ukrainian speakers, join @SmartTubeUAWhen to Use Each Channel
Check the FAQ
Start with the FAQ - it covers most common issues like buffering, codec errors, and installation problems.
Search Recent Chat History
Your question might have been answered recently in the Telegram or Discord chat.
Ask in Community Chat
Use Telegram or Discord for general questions, troubleshooting, and quick help from the community.
How to Report Bugs
When reporting issues, please provide:- Device model and Android version
- SmartTube version (found in Settings > About)
- Build flavor (beta, stable, or fdroid)
- Steps to reproduce the issue
- Expected behavior vs actual behavior
- Screenshots or screen recordings if applicable
Community Guidelines
Our community is welcoming and helpful. Please:- Be respectful and patient with others
- Use English in the international groups (@SmartTubeEN)
- Search before asking - check FAQ and recent messages
- Stay on topic - keep discussions related to SmartTube
- No piracy discussions - focus on the app’s features and functionality
Don’t worry if your English isn’t perfect! We have a friendly international community that’s happy to help.
Stay Updated
Get the latest news and updates:- Telegram Channel: @SmartTubeNewsEN (readable without account)
- GitHub Releases: View changelog and releases