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Getting Started with MinistryHub

Welcome to MinistryHub! This guide will help you get started with the platform and understand how to navigate through your church’s management system.

What is MinistryHub?

MinistryHub is a multi-tenant church management platform designed to help your congregation organize worship services, manage teams, and collaborate effectively. The platform adapts to your role, showing you the tools and features you need.
MinistryHub supports multiple languages including English, Spanish, and Portuguese. You can change your language preference in Settings.

Logging In to Your Account

1

Navigate to the login page

Open your web browser and go to your church’s MinistryHub URL (provided by your administrator).
2

Enter your credentials

Use the email address and password provided in your invitation email. If this is your first time logging in, you may need to set a new password.
3

Complete security verification

The platform uses invisible reCAPTCHA v3 to protect your account. This happens automatically in the background without interrupting your login.
4

Access your dashboard

Once logged in, you’ll see your personalized dashboard with quick access to your most-used features.
If you forget your password, click “Forgot Password” on the login screen. An email with reset instructions will be sent to your registered email address.

Understanding Your Dashboard

Your dashboard provides an overview of your church activities and upcoming events:
  • Navigation Menu: Located on the left side (desktop) or top menu (mobile), showing sections you have access to
  • Quick Actions: Cards displaying your most common tasks
  • Upcoming Services: Calendar view of scheduled meetings and events
  • Notifications: Alerts about schedule changes and important updates

Switching Between Churches

If you belong to multiple congregations or ministry locations:
1

Open the church selector

Click on the church name in the top navigation bar.
2

Choose your context

Select the congregation you want to work with from the dropdown menu.
3

Confirm the switch

The platform will reload with the selected church’s data and context.
Master administrators can access all churches in the system without restrictions for oversight and maintenance purposes.

Personalizing Your Experience

Customize MinistryHub to match your preferences:

Theme Settings

1

Navigate to Settings

Click your profile picture or name in the top right corner, then select “Settings”.
2

Choose your theme

Toggle between Light Mode and Dark Mode using the theme selector in the System section.

Language Preferences

1

Go to Settings

Access the Settings page from your profile menu.
2

Select your language

Choose from English (EN), Spanish (ES), or Portuguese (PT) in the Language section.
3

Changes apply immediately

The interface will update to display all labels and text in your chosen language.

Understanding Your Role

Your access level determines what you can do in MinistryHub:
  • Member: View and participate in assigned activities, propose song edits for approval
  • Leader/Coordinator: Manage your team, approve changes, create setlists
  • Pastor: Full administrative access to your church’s data and settings
  • Master: Global access to all churches for system oversight
Your role is assigned by your church administrator. Contact them if you believe you need different permissions.

Getting Help

If you need assistance:
  1. Documentation: Access the Help section from Settings for detailed guides
  2. Team Leader: Contact your team leader for workflow questions
  3. Church Administrator: Reach out to your church admin for access issues
  4. Technical Support: Administrators can escalate technical problems to the MinistryHub development team

Privacy and Your Data

MinistryHub takes your privacy seriously:
  • Only necessary information for church participation is stored
  • Your data is only visible to authorized administrators and team leaders
  • You can request data updates or deletion through your church administrator
  • All sessions are secured with JWT authentication
Review the Privacy & Support page in your account settings for detailed information about data handling and security.

Next Steps

Now that you’re familiar with the basics: Welcome to MinistryHub! We’re excited to support your church’s mission.

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