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This guide covers managing country locations (Países) and country-specific documents in VertiSub CMS. Countries serve as location hubs with contact information and can be associated with services, courses, and documents.

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Overview

The Countries system includes:
  • Países (Countries): Location entries with contact details
  • Documentos por País: Country-specific documents and resources
  • Country Associations: Link countries to services and courses

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Managing Countries (Países)

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Creating a New Country

2
In the WordPress admin dashboard, click Países in the left sidebar (location icon).
3
Add New Country
4
Click “Añadir país” at the top of the page.
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Enter Country Name
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Type the country name in the title field (e.g., “España”, “México”, “Colombia”, “Argentina”).
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Add Country Description
8
Use the main content editor to add general information about VertiSub’s presence in this country:
9
  • Office locations
  • Service areas
  • Operating history
  • Regional information

    • ​
    Configuring Country Information

    The “Información del País” meta box contains all country-specific details.

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    Setting the Country Code/Slug

    1
    Locate Code Field
    2
    At the top of the “Información del País” meta box, find “Código/Slug del País”.
    3
    Enter Country Code
    4
    Type a unique country code (e.g., ESP, COL, MEX, ARG).
    5
    The code is automatically converted to uppercase. Use standard ISO 3166-1 alpha-3 codes when possible.
    6
    Purpose
    7
    This code is used for URL filtering and programmatic country identification.

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    Adding Contact Person

    1
    Locate Contact Field
    2
    Find the “Contacto” field.
    3
    Enter Contact Name
    4
    Type the name of the primary contact person for this country (e.g., “Juan Pérez - Director Regional”).

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    Adding Physical Address

    1
    Locate Address Field
    2
    Find the “Dirección” textarea.
    3
    Enter Full Address
    4
    Type the complete office address, including:
    5
  • Street address
  • City/region
  • Postal code
  • Country name (for clarity)
    • 6
    Example:
    7
    Calle del Mar, 45
28001 Madrid
España

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    Adding Email Addresses

    1
    View Existing Emails
    2
    Under “Correos”, you’ll see any existing email addresses.
    3
    Add New Email
    4
    Click the ”+ Agregar correo” button.
    5
    Enter Email Address
    6
    Type an email address in the new field (e.g., [email protected]).
    7
    Add Multiple Emails
    8
    Repeat to add multiple email addresses (general info, sales, support, etc.).
    9
    Remove Email
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    Click the ❌ button next to any email to remove it.

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    Adding Phone Numbers

    1
    View Existing Numbers
    2
    Under “Teléfonos”, you’ll see any existing phone numbers.
    3
    Add New Number
    4
    Click the ”+ Agregar teléfono” button.
    5
    Enter Phone Number
    6
    Type the phone number with country code (e.g., +34 912 345 678).
    7
    Add Multiple Numbers
    8
    Add office, mobile, fax, or emergency numbers as needed.
    9
    Remove Number
    10
    Click the ❌ button to remove any number.

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    Adding WhatsApp Numbers

    1
    View Existing WhatsApp
    2
    Under “Whatsapps”, you’ll see existing WhatsApp numbers.
    3
    Add New WhatsApp
    4
    Click the ”+ Agregar WhatsApp” button.
    5
    Enter WhatsApp Number
    6
    Type the WhatsApp number with country code (e.g., +34 600 123 456).
    7
    Include the country code without spaces for WhatsApp API compatibility.
    8
    Add Multiple WhatsApp Numbers
    9
    Add separate numbers for different departments or contacts.
    10
    Remove WhatsApp
    11
    Click the ❌ button to remove any WhatsApp number.

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    Publishing Country Entry

    1
    Review Information
    2
    Verify that you’ve completed:
    3
  • ✓ Country name
  • ✓ Country code/slug
  • ✓ Contact person
  • ✓ Physical address
  • ✓ At least one email address
  • ✓ At least one phone or WhatsApp number
    • 4
    Publish
    5
    Click “Publicar” to make the country entry live.

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    Managing Country Documents

    Country documents are files and resources specific to a particular country (forms, regulations, guides, etc.).

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    Creating a Document Entry

    2
    In the left sidebar, click Documentos por País (document icon).
    3
    Add New Document
    4
    Click “Añadir documento” at the top.
    5
    Enter Document Title
    6
    Add a descriptive title (e.g., “Formulario de Inscripción - España”, “Safety Regulations - Mexico”).
    7
    Add Document Description
    8
    Use the content editor to describe:
    9
  • What the document contains
  • Who should use it
  • When it’s needed
  • Any special instructions

    • ​
    Associating with a Country

    1
    Locate Country Selector
    2
    In the “Información del Documento” meta box, find “Seleccionar País”.
    3
    Choose Country
    4
    Click the dropdown and select the country this document belongs to.
    5
    Each document entry can only be associated with one country. Create separate entries for documents needed in multiple countries.

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    Attaching Document Files

    1
    Add Document Field
    2
    Under “Documentos adjuntos”, click the ”+ Agregar documento” button.
    3
    Enter Document Name
    4
    In the first field, type a descriptive name for the document (e.g., “Application Form”, “Terms and Conditions”).
    5
    Select File
    6
    Click the ”📂 Seleccionar archivo” button to open the WordPress Media Library.
    7
    Upload or Choose File
    8
  • Upload a new document (PDF, DOCX, XLS, etc.)
  • Or select an existing file from the Media Library
  • Click “Usar este archivo” to confirm
    • 9
    View Attached File
    10
    The filename will appear next to the select button.
    11
    Add Multiple Files
    12
    Click ”+ Agregar documento” to attach additional files.
    13
    Remove Documents
    14
    Click the ❌ button to remove any document attachment.
    Supported file types typically include: PDF, DOC, DOCX, XLS, XLSX, ZIP, JPG, PNG. Check with your site administrator for upload limits and allowed file types.

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    Publishing Documents

    1
    Review Document Entry
    2
    Verify:
    3
  • ✓ Descriptive title
  • ✓ Clear description
  • ✓ Country selected
  • ✓ At least one document attached
  • ✓ Document names are descriptive
    • 4
    Publish
    5
    Click “Publicar” to make the document entry live.

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    Using Countries in Services and Courses

    Once countries are created, they can be associated with services and courses.

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    In Services

    1. When editing a service, find the “Países” meta box in the right sidebar
    2. Select countries where the service is available
    3. The service will appear in country-specific service listings

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    In Courses

    1. When editing a course, scroll to “Convenios con Países”
    2. Check countries where the course is offered
    3. Add country-specific contact URLs
    4. Students can see local availability and contact information

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    Best Practices

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    Country Entries

    • Complete Information: Fill in all contact fields for maximum accessibility
    • Current Contact Details: Regularly review and update contact information
    • Multiple Contact Methods: Provide email, phone, and WhatsApp for different preferences
    • Standard Codes: Use consistent country codes across the system

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    Contact Information Format

    • Phone Numbers: Include country codes (e.g., +34 for Spain)
    • Email Addresses: Use official company email addresses
    • WhatsApp: Format as international numbers without spaces
    • Addresses: Include full postal addresses with codes

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    Document Management

    • Descriptive Titles: Use clear titles that indicate content and country
    • File Naming: Name files descriptively before uploading (e.g., spain-enrollment-form-2024.pdf)
    • File Sizes: Keep files under 10MB when possible
    • Document Updates: When updating a document, either:
      • Upload a new version and remove the old one
      • Or create a new document entry with a version number

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    Organization

    • Country Creation First: Create all country entries before adding services/courses
    • Consistent Naming: Use official country names in local language
    • Logical Grouping: Group related documents under clear titles

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    Common Scenarios

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    Adding a New Operating Country

    1
    Create Country Entry
    2
    Add the new country with all contact information.
    3
    Update Services
    4
    Edit existing services that will be available in the new country and add it to their country list.
    5
    Update Courses
    6
    Edit courses offered in the new country and add country agreements with local contact URLs.
    7
    Add Country Documents
    8
    Create document entries for country-specific forms and resources.

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    Updating Office Contact Information

    1
    Find Country
    2
    Navigate to Países and find the country to update.
    3
    Edit Entry
    4
    Click “Editar” to open the country editor.
    5
    Update Contact Fields
    6
    Modify email addresses, phone numbers, or address information.
    7
    Update Services/Courses
    8
    If contact URLs have changed in courses, update those separately.
    9
    Save Changes
    10
    Click “Actualizar” to save.

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    Creating Country-Specific Documentation

    For countries with unique requirements:
    1. Create separate document entries for each country
    2. Use clear titles indicating the country
    3. Attach country-specific forms, regulations, or guides
    4. Update document descriptions with country-specific instructions

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    Troubleshooting

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    Country Not Appearing in Service/Course Selector

    1. Ensure the country is published (not draft)
    2. Refresh the service/course editor page
    3. Check that the country post type is properly registered

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    Documents Not Uploading

    1. Check file size limits (ask your administrator)
    2. Verify file type is allowed
    3. Try a different file format (PDF usually works best)
    4. Check available server storage space

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    Multiple Contacts Not Saving

    1. Ensure you’re clicking the ”+ Agregar” buttons to add fields
    2. Don’t leave fields empty (remove empty fields with ❌)
    3. Save as draft first, then add more contacts
    4. Check for JavaScript errors in browser console

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    Map Integration

    While country entries store location data, displaying this information on a map requires additional theme configuration. Consult the Developer Guide for map integration details.

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