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What is RespondeIA?

RespondeIA is a SaaS platform that automates customer service on WhatsApp using artificial intelligence. It handles inquiries, schedules appointments, and closes sales automatically—without requiring code or technical knowledge.
Ready to start? You can have your AI chatbot live and responding to customers in under 10 minutes.

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Why RespondeIA?

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Built for Scale

RespondeIA lets you handle growing customer volume without adding staff. The platform is designed for businesses that want to scale their operations efficiently.

2,400+ Active Businesses

Trusted by businesses across multiple industries

98% Satisfaction Rate

High customer satisfaction across all deployments

1.4s Average Response

Sub-2-second response time, available 24/7

8 Min Setup Time

From registration to active bot in under 10 minutes

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Core Features

RespondeIA provides everything you need to automate customer service at scale.

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AI Conversational Chatbot

Natural language responses trained with your business information. The AI understands context and provides relevant answers to customer questions. 
// Example: Features from the platform
const features = [
  {
    title: "IA conversacional",
    description: "Respuestas naturales entrenadas con la información de tu negocio.",
    icon: "💬",
  },
  {
    title: "Respuesta inmediata",
    description: "Menos de dos segundos de latencia promedio, disponible 24/7.",
    icon: "⚡",
  },
];

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Automatic Appointment Scheduling

The assistant manages appointments and bookings directly in WhatsApp conversations. Customers can view available slots and book instantly.
The bot handles the entire booking flow—from showing available times to confirming appointments—without human intervention.

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Integrated CRM

Centralized contact registry with complete conversation history. Track all customer interactions in one place.

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Real-Time Analytics

Monitor resolution rates and customer satisfaction from a unified dashboard. Get insights into bot performance and customer behavior.

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Controlled Handoff to Human Agents

When a query requires human attention, the system transfers the conversation with full context. Your team sees the entire conversation history.

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MercadoPago Integration

Accept payments directly in WhatsApp conversations. The newest integration allows you to process payments without leaving the chat.
The MercadoPago integration is now live! Accept payments seamlessly within your WhatsApp conversations.

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How It Works

1

Create Your Account

Sign up with email and password, or continue with Google. Registration takes less than 2 minutes.
2

Connect WhatsApp

Migrate your existing WhatsApp number to the official Meta API, or get a new number. The process is guided and takes about 10 minutes.
3

Train Your AI

Provide information about your business, products, and services. The AI learns your business context.
4

Go Live

Activate your bot and start responding to customer messages automatically. Monitor performance from your dashboard.

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Platform Architecture

RespondeIA is built with modern web technologies for performance and reliability: 
// Tech stack from package.json
{
  "dependencies": {
    "@tanstack/react-query": "^5.90.21",
    "next": "16.1.6",
    "react": "19.2.3",
    "zustand": "^5.0.11"
  }
}
  • Next.js 16 for server-side rendering and optimal performance
  • React Query for efficient data fetching and caching
  • Zustand for lightweight state management
  • TypeScript for type safety and better developer experience

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Available Plans

RespondeIA offers three pricing tiers to fit different business needs:

Básico

**29/month∗∗(or29/month** (or 23/month billed annually)
  • 1 WhatsApp number
  • Up to 500 messages
  • AI automatic responses

Pro

**59/month∗∗(or59/month** (or 47/month billed annually)
  • 1 WhatsApp number
  • Unlimited messages
  • Advanced AI customization
  • Contact CRM

Agencia

**149/month∗∗(or149/month** (or 119/month billed annually)
  • Up to 5 numbers
  • Unlimited messages
  • Multi-client dashboard
  • White-label option
Free Trial: Try any plan free for 7 days. No credit card required, cancel anytime.

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Who Uses RespondeIA?

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Small Businesses

Handle customer inquiries 24/7 without hiring additional staff. Perfect for businesses that receive repetitive questions.

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Growing SMEs

Scale customer service operations as your business grows. The Pro plan includes unlimited messages and advanced AI customization.

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Agencies & Resellers

Manage multiple clients from a unified dashboard. The Agencia plan supports up to 5 WhatsApp numbers with white-label options.

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Key Benefits

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No Technical Knowledge Required

Everything is configured from a visual guided panel. You don’t need to write code or have an IT team.

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Use Your Existing WhatsApp Number

Migrate your current WhatsApp number to the official Meta API. The guided process takes less than 10 minutes.

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No Commitment

Cancel your subscription anytime from the dashboard. No additional charges or external procedures required.
While you can use your existing WhatsApp number, the migration to Meta’s Business API requires following their verification process.

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Next Steps

Quick Start Guide

Get your bot running in 10 minutes with our step-by-step guide

Detailed Setup

Learn about configuration options and best practices

AI Chatbot Features

Understand how the AI responds to customer queries

WhatsApp Integration

Connect your WhatsApp number to RespondeIA

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