Get Up and Running in 10 Minutes
This guide will help you set up your AI-powered WhatsApp chatbot from scratch. By the end, you’ll have an active bot responding to customer messages automatically.
Average setup time : 8 minutes from registration to active bot responding to messages.
Prerequisites
Before you begin, make sure you have:
A valid email address or Google account
A WhatsApp number for your business (existing or new)
Basic information about your business and services
You can use your existing WhatsApp number, but you’ll need to migrate it to Meta’s Business API. We’ll guide you through this process.
Step 1: Create Your Account
Start by creating your RespondeIA account. You have two options:
Email Registration
Google Sign-Up
Register with Email Navigate to the registration page and fill in your details: // Registration form fields
const formFields = {
firstName: "Juan" ,
lastName: "Pérez" ,
email: "[email protected] " ,
password: "Min 8 characters"
};
Enter Your Information
Provide your first name, last name, email, and create a password (minimum 8 characters).
Accept Terms
Review and accept the Terms of Service and Privacy Policy.
Create Account
Click Crear cuenta to complete registration.
Continue with Google For faster registration, use your Google account:
Click Google Button
On the registration page, click Registrarse con Google .
Select Account
Choose which Google account to use for RespondeIA.
Grant Permissions
Allow RespondeIA to access your basic profile information.
Google sign-up is faster and you won’t need to remember another password.
Free Trial Details
7 Days Free Full access to all features
No Credit Card Start without payment info
Cancel Anytime No commitment or penalties
Step 2: Log In to Your Dashboard
After creating your account, log in to access your dashboard:
// Login form implementation
export const LoginForm = () => {
const [ email , setEmail ] = useState ( "" );
const [ password , setPassword ] = useState ( "" );
const { mutate , isPending } = useLogin ();
const handleSubmit = ( e : React . FormEvent ) => {
e . preventDefault ();
mutate ({ email , password });
};
};
Enter Credentials
Input your email and password, or click Continuar con Google .
Optional: Remember Session
Check Recordar sesión to stay logged in on this device.
Access Dashboard
Click Ingresar to access your dashboard.
If you forget your password, click ¿Olvidaste tu contraseña? on the login page to reset it.
Step 3: Connect WhatsApp
Connect your WhatsApp number to start receiving and responding to messages.
Using Your Existing Number
You can migrate your current WhatsApp number to the official Meta Business API:
Initiate Migration
In your dashboard, click Connect WhatsApp and select Use Existing Number .
Verify Ownership
Meta will send a verification code to your number. Enter the code to confirm ownership.
Complete Migration
Follow the guided process. Migration typically completes in under 10 minutes.
Activate Business API
Once verified, your number will be activated on Meta’s Business API platform.
Migration process : The guided migration process is designed to be simple and takes less than 10 minutes on average.
Getting a New Number
If you prefer to start with a new WhatsApp number:
Select New Number
In the WhatsApp connection flow, choose Get New Number .
Choose Number
Select an available number from the list or request a specific one.
Verify and Activate
Complete verification and activate your new business number.
Train your AI with business information so it can respond accurately to customers.
Provide key details about your business:
Business Profile
Products/Services
{
"businessName" : "Tu Empresa" ,
"industry" : "Servicios profesionales" ,
"description" : "Breve descripción de tu negocio" ,
"hours" : "Lun-Vie 9:00-18:00" ,
"location" : "Buenos Aires, Argentina"
}
Training the AI
Add Business Context
Describe your business, what you offer, and who you serve.
Define FAQs
Add frequently asked questions and their answers. The AI will learn from these.
Set Tone and Style
Choose how the AI should communicate: formal, casual, friendly, etc.
Configure Responses
Set up automatic responses for common scenarios like greetings and business hours.
The more information you provide, the better your AI will respond. You can always update and refine the training later.
Step 5: Set Up Appointment Scheduling (Optional)
If your business takes appointments, configure the scheduling feature:
Enable Scheduling
Navigate to Settings > Appointments and toggle on scheduling.
Set Availability
Define your available time slots for appointments.
Configure Duration
Set default appointment duration (e.g., 30 minutes, 1 hour).
Test Booking Flow
Send a test message to your bot to verify the booking process works correctly.
Example Booking Conversation
Here’s how the AI handles appointment scheduling:
// Example conversation flow
const bookingFlow = [
{
from: "bot" ,
text: "¡Hola! 👋 ¿En qué puedo ayudarte?"
},
{
from: "user" ,
text: "Quiero agendar un turno para mañana."
},
{
from: "bot" ,
slots: [ "🕒 15:00 hs" , "🕔 17:00 hs" ],
prefix: "¡Perfecto! 🗓️ Tengo disponible:" ,
suffix: "¿Cuál te queda mejor?"
},
{
from: "user" ,
text: "Las 15:00 me viene perfecto 👍"
},
{
from: "bot" ,
text: "✅ ¡Listo! Turno confirmado para mañana a las 15:00 hs."
}
];
The bot automatically:
Shows available time slots
Confirms selected times
Sends reminders before appointments
Handles cancellations and rescheduling
Step 6: Go Live
Once everything is configured, activate your bot:
Review Configuration
Double-check your business information, AI training, and settings.
Activate Bot
Toggle the Active switch in your dashboard to enable the bot.
Send Test Messages
Use your personal WhatsApp to send test messages and verify responses.
Monitor Performance
Watch the analytics dashboard to see incoming messages and bot responses.
You’re live! Your AI assistant is now responding to customer messages on WhatsApp automatically.
Monitoring Your Bot
Real-Time Dashboard
Access your dashboard to monitor:
Active Conversations See all ongoing customer conversations
Response Time Track average response latency (target: under 2s)
Resolution Rate Percentage of queries resolved by AI
Customer Satisfaction Satisfaction ratings from customers
Key Metrics to Watch
// Platform performance stats
const platformStats = {
averageResponse: "1.4s" ,
satisfactionRate: "98%" ,
activeBusinesses: "2400+" ,
setupTime: "8 min"
};
Next Steps
Optimize Your Bot
Now that your bot is live, continue improving it:
Detailed Setup Guide Learn advanced configuration options
AI Chatbot Features Understand how to train your AI better
Analytics Dashboard Deep dive into performance metrics
CRM Integration Manage customer data effectively
Common Questions
How do I improve AI responses?
Add more training data in Settings > AI Training . The more examples and FAQs you provide, the better the AI understands your business context.
Can I pause the bot temporarily?
Yes, toggle the Active switch in your dashboard to pause/resume the bot at any time.
What happens when the AI can't answer?
Configure handoff rules in Settings > Handoff . The bot will transfer complex queries to human agents with full conversation context.
How do I upgrade my plan?
Go to Settings > Billing to view plans and upgrade. Changes take effect immediately.
Getting Help
Pro tip : Join our community to share best practices with other RespondeIA users and get tips for optimizing your bot’s performance.