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GET
/
api
/
tickets
List Tickets
curl --request GET \
  --url https://api.example.com/api/tickets
{
  "tickets": [
    {
      "IdTicket": "<string>",
      "Codigo": "<string>",
      "Titulo": "<string>",
      "Descripcion": "<string>",
      "Area": "<string>",
      "Prioridad": "<string>",
      "Estado": "<string>",
      "FechaCreacion": "<string>",
      "FechaActualizacion": "<string>"
    }
  ]
}

​
Authentication

This endpoint requires JWT authentication. Include the bearer token in the Authorization header.
Authentication is currently commented out in the controller but should be enabled in production.

​
Response

Returns an array of ticket objects with detailed information including area, priority, and status names.
​
tickets
array
Array of ticket objects

​
Example Request

curl -X GET https://api.example.com/api/tickets \
  -H "Authorization: Bearer YOUR_JWT_TOKEN"

​
Example Response

200 - Success
[
  {
    "IdTicket": "7c9e6679-7425-40de-944b-e07fc1f90ae7",
    "Codigo": "TKT-2024-001234",
    "Titulo": "Cannot access dashboard",
    "Descripcion": "I am unable to log into the dashboard. The page returns a 500 error.",
    "Area": "Technical Support",
    "Prioridad": "High",
    "Estado": "Open",
    "FechaCreacion": "2024-03-15T10:30:00Z",
    "FechaActualizacion": "2024-03-15T10:30:00Z"
  },
  {
    "IdTicket": "8d4f7780-8536-51ef-c4gd-3d184e2a01bf8",
    "Codigo": "TKT-2024-001235",
    "Titulo": "Feature request: Dark mode",
    "Descripcion": "Would like to have a dark mode option in the application.",
    "Area": "Product",
    "Prioridad": "Low",
    "Estado": "In Progress",
    "FechaCreacion": "2024-03-14T14:20:00Z",
    "FechaActualizacion": "2024-03-15T09:15:00Z"
  }
]
401 - Unauthorized
{
  "type": "https://tools.ietf.org/html/rfc7235#section-3.1",
  "title": "Unauthorized",
  "status": 401
}

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