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PATCH
/
api
/
tickets
/
estado
Update Ticket Status
curl --request PATCH \
  --url https://api.example.com/api/tickets/estado \
  --header 'Content-Type: application/json' \
  --data '
{
  "Id": "<string>",
  "EstadoId": 123
}
'
{
  "respuesta": true,
  "mensaje": "<string>",
  "ticket": "<string>"
}

​
Authentication

This endpoint requires JWT authentication. Include the bearer token in the Authorization header.
Authentication is currently commented out in the controller but should be enabled in production.

​
Request Body

​
Id
string
required
The UUID of the ticket to update
​
EstadoId
integer
required
The new status ID to set for the ticket

​
Response

Returns a response object indicating success or failure of the operation.
​
respuesta
boolean
Indicates whether the operation was successful (true) or failed (false)
​
mensaje
string
A message describing the result of the operation
​
ticket
string
The tracking code of the updated ticket

​
Example Request

curl -X PATCH https://api.example.com/api/tickets/estado \
  -H "Authorization: Bearer YOUR_JWT_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
    "Id": "7c9e6679-7425-40de-944b-e07fc1f90ae7",
    "EstadoId": 3
  }'

​
Example Response

200 - Success
{
  "respuesta": true,
  "mensaje": "Ticket status updated successfully",
  "ticket": "TKT-2024-001234"
}
404 - Not Found
{
  "respuesta": false,
  "mensaje": "Ticket not found",
  "ticket": null
}
400 - Bad Request
{
  "type": "https://tools.ietf.org/html/rfc7231#section-6.5.1",
  "title": "One or more validation errors occurred.",
  "status": 400,
  "errors": {
    "Id": [
      "The Id field is required."
    ]
  }
}
401 - Unauthorized
{
  "type": "https://tools.ietf.org/html/rfc7235#section-3.1",
  "title": "Unauthorized",
  "status": 401
}
The endpoint returns a 404 status code when the ticket with the specified ID is not found, as indicated by the respuesta: false field in the response.

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