What is TelemanAI?
TelemanAI is a comprehensive telemarketing platform that combines conversational AI technology with robust campaign management capabilities. Built on Laravel 8, it provides a scalable SaaS solution for managing voice campaigns, contact lists, and multi-channel communication workflows.Version 6.0.0 - The latest release includes enhanced AI capabilities, improved multi-channel support, and expanded payment gateway integrations.
Key Capabilities
Voice Campaign Management
TelemanAI leverages AI-powered voice technology to automate and optimize your telemarketing campaigns:- AI Conversational Engine: Powered by VAPI and OpenAI for natural, human-like interactions
- Twilio Integration: Full support for voice calls with SIP trunk configuration
- Campaign Orchestration: Create, schedule, and manage multiple campaigns simultaneously
- Real-time Analytics: Track campaign performance with detailed metrics and reporting
Contact Management
Efficiently organize and segment your contact database:- Contact Import/Export: Bulk operations with Excel support via Maatwebsite
- Phone Number Validation: Integrated with Telesign and MessageBird for verification
- List Segmentation: Organize contacts into targeted lists for precise campaigns
- Contact History: Track all interactions and call outcomes
Multi-Channel Communication
TelemanAI supports multiple communication channels beyond voice calls.
- SMS Marketing: Reach customers via text messages
- Email Integration: SMTP support with customizable templates
- Voice Calls: Primary channel with full recording and transcription
- Notifications: Real-time alerts via Pusher integration
Enterprise SaaS Features
- Multi-Tenancy: Isolated database architecture for each tenant
- Subscription Management: Trial periods, plan management, and automatic renewals
- Payment Processing: 15+ payment gateway integrations (Stripe, PayPal, Razorpay, etc.)
- User Management: Role-based access control and team collaboration
- White-Label Ready: Customizable branding and domain configuration
Platform Architecture
Technology Stack
TelemanAI is built on a modern, scalable technology stack: Backend Framework- Laravel 8 (PHP 7.3+ or 8.0+)
- MySQL database with multi-tenant support
- Queue-based job processing for scalability
- Laravel UI with Bootstrap integration
- React components for interactive features
- Responsive design with mobile support
- Voice AI: VAPI, OpenAI
- Telephony: Twilio (Voice, SMS, SIP)
- Payments: Stripe, PayPal, Razorpay, Flutterwave, Paystack, and more
- Phone Verification: Telesign, MessageBird
- Email: SMTP, AWS SES
- Authentication: Google OAuth
Multi-Tenant Architecture
TelemanAI uses a database-per-tenant architecture, ensuring complete data isolation and security for each customer.
- Single Tenant: Deploy for a single organization with full customization
- Multi-Tenant SaaS: Host multiple customers with isolated databases and billing
Who Should Use TelemanAI?
Ideal Use Cases
Telemarketing Agencies- Manage multiple client campaigns from a single platform
- White-label the solution for your brand
- Scale operations with AI-powered automation
- Automate outbound sales calls with AI agents
- Track lead engagement and conversion rates
- Integrate with CRM systems (Perfex CRM support)
- Run multi-channel campaigns (voice, SMS, email)
- Segment audiences for targeted messaging
- Analyze campaign performance with built-in analytics
- Reduce operational costs with AI automation
- Handle high-volume outbound campaigns
- Maintain compliance with call recording and logging
- Deploy as a white-label telemarketing platform
- Monetize with built-in subscription and payment processing
- Offer value-added telephony services to customers
Core Features Overview
Campaign Management
- Create and schedule voice campaigns
- Configure AI conversation scripts
- Set campaign parameters (timing, frequency, retry logic)
- Monitor real-time campaign progress
Contact & List Management
- Import contacts from CSV/Excel
- Validate phone numbers before campaigns
- Create dynamic contact segments
- Manage do-not-call lists and compliance
AI & Voice Configuration
- Configure VAPI AI assistants
- Customize conversation flows
- Set up Twilio voice numbers
- Configure SIP trunks for enterprise telephony
Billing & Subscriptions
- Create subscription plans with trial periods (default 7 days)
- Accept payments via 15+ payment gateways
- Automate subscription renewals and expiry alerts
- Generate invoices and payment receipts
Reporting & Analytics
- Campaign performance metrics
- Call outcome tracking
- Cost analysis and ROI calculations
- Export reports to PDF/Excel
Security & Compliance
- Data Encryption: All sensitive data encrypted at rest and in transit
- Multi-Tenant Isolation: Complete database separation between tenants
- Authentication: Secure login with Google OAuth support
- API Security: Token-based authentication with Laravel Sanctum
- GDPR Ready: Data export and deletion capabilities
- Call Recording Compliance: Configurable recording policies
Getting Started
Ready to deploy TelemanAI? Continue to the next sections:Installation
Set up TelemanAI on your server with step-by-step instructions
Configuration
Configure environment variables, integrations, and payment gateways
System Requirements
Before installation, ensure your server meets these requirements:- PHP: Version 7.3, 7.4, 8.0, or 8.1
- Database: MySQL 5.7+ or MariaDB 10.3+
- Web Server: Apache 2.4+ or Nginx 1.18+
- Memory: Minimum 2GB RAM (4GB+ recommended)
- Storage: 10GB+ available disk space
- Extensions: See full list in Installation guide
Support & Resources
- Author: The Code Studio
- Version: 6.0.0
- License: MIT
- Documentation: Comprehensive guides for all features
For demo environments, set
DEMO="YES" in your .env file to enable demo mode with restricted actions.