Configuring Venues

Event venues are physical locations where events take place. Proper venue configuration ensures accurate capacity management and location information for events.

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Venue Overview

Venues in TMT store:

• Location and address details
• Maximum capacity
• Venue type (Theater, Stadium, Convention Center, etc.)
• Photos and media
• Status (active/inactive)

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Creating a Venue

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Managing Existing Venues

After creation, you can manage venues through the venues table:

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Viewing Venue Details

Click on any venue in the list to see:

• IntroCard: Photo, name, description, capacity
• Location information: Full address and contact details
• Associated events: Past and upcoming events at this venue
• Contracts: Venue rental or service contracts
• Revenue updates: Financial performance of events at this venue
• Photos gallery: Additional venue images
• Status: Active or inactive

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Editing Venue Information

1. Navigate to the venue detail page
2. Click the Edit button
3. Update any fields that need changes
4. Save your modifications

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Venue Status Management

Toggle venue status:

• Active: Available for new event assignments
• Inactive: Hidden from venue selection but preserves data

Use inactive status for:

• Venues under renovation
• Temporarily closed venues
• Seasonal venues during off-season
• Venues no longer in use but with historical data

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Venue-Event Relationship

When creating an event:

• Select from active venues only
• Venue capacity becomes event’s maximum capacity
• Venue address is used for event location
• Venue name appears on tickets

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Capacity Management

The venue’s maximum capacity is used to:

• Validate total ticket creation
• Prevent overselling across all zones
• Calculate available seats
• Warn when approaching capacity limits

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Best Practices

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Capacity Planning

• Consult venue’s official capacity documents
• Consider different seating configurations
• Account for standing room vs. seated events
• Reserve space for accessibility requirements
• Factor in production and backstage areas

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Address Accuracy

• Use standardized address formats
• Include helpful landmarks for navigation
• Verify address with mapping services
• Provide parking or transit information in description
• Keep contact information current

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Photo Quality

• Upload high-resolution images
• Show the venue from multiple angles
• Capture the venue at its best
• Update photos after renovations
• Include accessibility features

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Venue Types

Choose appropriate venue types:

• Teatro: Traditional theaters with seating
• Estadio: Large sports stadiums
• Centro de Convenciones: Convention centers and halls
• Auditorio: Auditoriums and lecture halls
• Arena: Indoor arenas for concerts/sports
• Al Aire Libre: Outdoor venues and parks

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Venue Zones and Layouts

After creating a venue, configure:

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Zone Configuration

Define seating areas within the venue:

• VIP sections
• General admission areas
• Balcony or mezzanine
• Floor/standing areas
• Special accessibility zones

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Seating Charts

For seated events:

• Map seat rows and numbers
• Define section boundaries
• Mark accessibility seats
• Identify obstructed view seats
• Note premium locations

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Standing Room

For general admission:

• Calculate safe standing capacity
• Define queue or entry zones
• Mark emergency exits
• Plan crowd flow paths

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Venue Detail Page Features

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Profile Banner

Displays:

• Venue photo
• Name and type
• Location
• Capacity
• Status indicator

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Intro Card

Key information at a glance:

• Description
• Maximum capacity
• Address
• Status
• Edit button (for authorized users)

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Events Tab

Shows:

• Upcoming events at this venue
• Past events history
• Event performance metrics
• Booking calendar

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Contracts Card

Displays:

• Venue rental agreements
• Service contracts
• Insurance documentation
• Maintenance agreements

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Revenue Updates

Tracks:

• Total revenue from venue events
• Event count and attendance
• Average ticket prices
• Performance trends

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Troubleshooting

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Cannot Save Venue

Issue: Form validation prevents submission Solutions:

• Check all required fields are filled:
  • Name
  • Maximum capacity
  • Venue type
  • Country
  • City
  • Postal code
  • Full address
  • Description
• Ensure capacity is a valid number
• Verify address is complete

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Photo Upload Fails

Issue: Venue image won’t upload Solutions:

• Check file size is under 800KB
• Verify format is JPG, GIF, or PNG
• Compress the image if too large
• Try a different image file
• Clear browser cache

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Venue Not Appearing in Event Creation

Issue: Venue doesn’t show in dropdown when creating events Solutions:

• Check venue status is “Active”
• Verify venue was saved successfully
• Refresh the event creation page
• Confirm you have permission to view the venue
• Check venue isn’t deleted

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Capacity Exceeded Warning

Issue: System warns about capacity when creating tickets Solutions:

• Review total tickets across all zones
• Ensure zone capacities sum to less than venue max
• Adjust individual zone capacities
• Verify venue maximum capacity is correct
• Account for reserved or comp tickets

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Multi-Venue Management

For organizations managing multiple venues:

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Naming Conventions

Use consistent naming:

• Include city for multiple locations
• Use official venue names
• Add capacity in name if helpful
• Example: “Teatro Teresa Carreño - Caracas (2,500)“

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Venue Groups

Organize by:

• Location/city
• Venue type
• Capacity range
• Owner/operator
• Booking priority

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Reporting

Track venue performance:

• Utilization rates
• Revenue per venue
• Popular event types
• Seasonal patterns
• Booking lead times

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Related Resources

• Creating Events - Create events at your venues
• Processing Tickets - Manage capacity with tickets