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Overview

BirdTickets is a Discord ticket bot which provides premium features without a premium cost. It offers a complete ticketing solution for Discord servers with advanced features typically found only in paid bots.

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Features

Multiple Creation Methods

Create tickets through commands and/or reactions for flexible user experience

Flexible Closing

Close tickets through commands and/or reactions with multiple options

Auto-Close on Leave

Automatically close tickets if the creator leaves your server

Inactivity Detection

Automatically close tickets if the creator is inactive for a specified period

User Transcripts

Automatically send a transcript to the creator upon ticket closure

Channel Logging

Automatically send transcripts to a specified channel upon closure for record-keeping

Beautiful HTML Transcripts

Generate clean, professional HTML transcripts that are easy to read and share

And More...

Additional features and customization options to fit your server’s needs

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Getting Started

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Invite BirdTickets

Add BirdTickets to your Discord server:

Invite BirdTickets

Click to invite BirdTickets to your Discord server

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Setup Instructions

  1. Invite the Bot: Use the invite link above to add BirdTickets to your server
  2. Configure Permissions: Ensure the bot has appropriate permissions to create channels and manage messages
  3. Set Up Ticket Category: Create or designate a category for ticket channels
  4. Configure Settings: Use bot commands to customize ticket behavior, auto-close timers, and transcript settings
  5. Create Ticket Panel: Set up a message with reactions or use commands to allow users to create tickets

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Key Features

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Ticket Creation

  • Command-based ticket creation
  • Reaction-based ticket creation from custom panels
  • Multiple ticket categories for different support types

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Ticket Management

  • Close tickets via commands or reactions
  • Automatic closure when users leave the server
  • Inactivity timer for abandoned tickets
  • Transcript generation for all tickets

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Transcripts

  • Beautiful HTML-formatted transcripts
  • Automatic delivery to ticket creators
  • Optional logging to designated staff channels
  • Permanent record of all support interactions

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Resources

GitHub Repository

View source code and contribute to BirdTickets’ development

Discord Invite

Add BirdTickets to your server

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About

BirdTickets is developed and maintained by Birdflop, a 501(c)(3) nonprofit Minecraft host, to provide high-quality support tools to Discord communities without the premium price tag.

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