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Frequently Asked Questions

Find answers to common questions about using AutoLog for fleet management and asset tracking.

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Authentication & Access

AutoLog supports both public and private sessions. For private sessions:
  1. Navigate to the login page
  2. Enter your email and password
  3. If 2FA is enabled, you’ll be prompted for a verification code
  4. You’ll be redirected to the home dashboard
AutoLog uses secure httpOnly cookies for session management, ensuring your credentials are protected.
2FA adds an extra layer of security to your account. When enabled:
  • You’ll need to provide a verification code after entering your password
  • Codes are generated by an authenticator app on your phone
  • This prevents unauthorized access even if your password is compromised
Enable 2FA in Settings > Security > Two-Factor Authentication.
If you’ve forgotten your password:
  1. Click “Forgot Password” on the login page
  2. Enter your email address
  3. Check your email for a reset link
  4. Follow the link to create a new password
Administrators can also reset passwords for users from the Users management page.
Login alerts notify you when your account is accessed from a new device or location. This security feature helps you:
  • Monitor account activity
  • Detect unauthorized access attempts
  • Stay informed about login patterns
Configure login alerts in Settings > Security > Login Alerts.

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Vehicle Management

To add a vehicle:
  1. Navigate to the Vehicles section
  2. Click the “Add Vehicle” button
  3. Fill in vehicle details (make, model, VIN, license plate, etc.)
  4. Assign the vehicle to a company or location if needed
  5. Save the vehicle
Each vehicle is automatically assigned a QR code that can be used for quick access and usage tracking.
Yes! To edit vehicle details:
  1. Go to the Vehicles list
  2. Find the vehicle you want to edit
  3. Click the edit icon or open the vehicle drawer
  4. Update the necessary information
  5. Press Enter or click Save to confirm changes
A bug was fixed in v2.3.2 that prevented saving when pressing Enter in the edit modal. Make sure you’re on the latest version.
Each vehicle in AutoLog has a unique QR code that allows:
  • Quick vehicle identification
  • Scanning to log usage records
  • Mobile access to vehicle information
  • Streamlined check-in/check-out processes
Access the QR code from the vehicle detail page and print or display it in the vehicle.
Vehicle usage can be tracked through:
  • Manual usage logs entered by drivers
  • QR code scanning for check-in/check-out
  • Location tracking if GPS devices are installed
  • Historical usage reports in the Reports section

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Asset Tracking & Inventory

AutoLog’s inventory system (introduced in v2.3.1) provides:
  • Complete asset list with filtering and sorting
  • Pagination for large inventories
  • Multi-language support (Spanish/English)
  • Asset status tracking (Active, In Transit, Maintenance, Backup)
  • Assignment to clients, sites, and locations
Access the inventory from the Assets section in the main navigation.
Yes! AutoLog supports bulk asset import:
  1. Prepare your asset data in the required format
  2. Navigate to Assets > Import
  3. Upload your file
  4. Review and confirm the import
As of v1.1.4, asset movements are processed sequentially to prevent failures with large batches.
AutoLog supports multiple asset statuses:
  • Active: Asset is in use
  • In Transit: Asset is being moved between locations
  • Maintenance: Asset is under repair or maintenance
  • Backup: Asset is available as a backup (added in v1.1.3)
  • Retired: Asset is no longer in service
To assign assets to clients:
  1. Open the asset detail page or drawer
  2. Select the client from the dropdown
  3. Choose the specific site/location if applicable
  4. Add any relevant description
  5. Save the assignment
The client assets page provides a visual overview of all assets assigned to each client.

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Reports & Data

AutoLog offers various reporting capabilities:
  • Vehicle usage reports
  • Asset inventory reports
  • Movement history (Kardex)
  • Client assignment reports
  • Custom reports with filtering options
Access reports from the Reports section in the main menu.
Yes! Most data views in AutoLog support:
  • Search by keyword
  • Column sorting (ascending/descending)
  • Status filters
  • Date range filters
  • Company/location filters
  • Export to various formats
To export data:
  1. Navigate to the relevant section (Vehicles, Assets, etc.)
  2. Apply any desired filters
  3. Click the Export button
  4. Choose your preferred format
  5. The file will be downloaded to your device

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Settings & Customization

Yes! AutoLog’s theme engine (v2.1.0+) allows:
  • Custom color schemes
  • Font selection and application
  • Light/dark mode with automatic sync
  • Live preview of appearance changes
  • CSS variable customization for advanced users
Customize appearance in Settings > Appearance.
Yes! AutoLog supports internationalization (i18n):
  • Spanish (ES): Full support
  • English (EN): Full support
Language settings are available throughout the application including Dashboard, Settings, Users, and Support sections.
User permissions are managed through:
  1. Navigate to Settings > Users
  2. Select the user you want to modify
  3. Open the User Permissions Drawer
  4. Configure access levels for different modules
  5. Save changes
Permission changes are cached. Use timestamp parameters in GET requests to prevent browser caching issues.
The Settings module (completely redesigned in v2.3.0) includes:
  • Account: Personal profile and preferences
  • Security: Password, 2FA, login alerts
  • Appearance: Theme customization
  • Companies: Company management
  • Locations: Site and location setup
  • Users: User management and permissions
  • System: General system configuration

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Companies & Locations

AutoLog supports multi-company management:
  1. Navigate to Settings > Companies
  2. Add new companies with relevant details
  3. Assign vehicles and assets to companies
  4. Set up company-specific locations
  5. Configure permissions per company
  • Sites: Physical locations where assets are deployed (e.g., customer facilities)
  • Locations: Internal organizational locations (e.g., warehouses, offices)
Both can be used to track asset positions and movements within your organization.
Yes! AutoLog maintains a complete movement history:
  • Origin and destination tracking
  • Movement timestamps
  • User who initiated the movement
  • Reason for movement
  • Kardex-style inventory tracking
View movement history in the Assets > History section.

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Search & Navigation

Access global search with Ctrl+K (Cmd+K on Mac):
  • Search across vehicles, assets, companies, locations
  • Search results are highlighted
  • Quick navigation to specific records
  • Recent searches are saved
The search interface was updated in v1.1.2 with improved highlighting.
AutoLog supports several keyboard shortcuts:
  • Ctrl+K / Cmd+K: Open global search
  • Esc: Close modals and drawers
  • Enter: Save forms in drawers (fixed in v1.2.1)
More shortcuts may be available in specific modules.

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Mobile & Responsive Design

Yes! AutoLog is fully responsive:
  • Mobile-optimized interface
  • Touch-friendly controls
  • Automatic sidebar closing on mobile (v1.1.1)
  • QR code scanning for quick access
  • Mobile sessions with auth token support
The mobile version includes most features:
  • Vehicle and asset viewing
  • QR code scanning
  • Usage logging
  • Basic reporting
Some advanced features work best on desktop devices.

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Support & Help

AutoLog provides multiple support channels:
  • Help Center: Browse FAQs, tutorials, and guides
  • Email Support: [email protected]
  • WhatsApp: Direct messaging for urgent issues
  • System Status: Check service health and announcements
Support hours: Monday-Friday, 8:00 AM - 5:00 PM
Access step-by-step tutorials in:
  1. Help menu > Tutorials
  2. Browse by category (Setup, Vehicles, Assets, Reports)
  3. Watch video guides
  4. Follow interactive walkthroughs
Tutorials are available in both Spanish and English.
To report issues or suggest features:
  1. Contact support via email or WhatsApp
  2. Provide detailed information about the issue
  3. Include screenshots if possible
  4. Mention your AutoLog version
Your feedback helps us improve AutoLog!

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