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Share Records Securely

Aria makes it simple to share your medical records with any healthcare provider. Whether you’re visiting a new doctor, getting a second opinion, or coordinating care between specialists, you can share the exact information needed with just a few taps.
You Control Your Data - You decide what to share, who can see it, and for how long. Share only the records relevant to each healthcare provider.

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Why Share Medical Records?

Sharing your medical history helps healthcare providers make better decisions about your care.

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Common Scenarios

New Doctor Visits

Give your new physician access to your complete medical history

Specialist Consultations

Share relevant records with specialists for informed treatment

Emergency Care

Provide emergency doctors with critical medication and allergy information

Second Opinions

Share lab reports and imaging results with other doctors for consultation

Family Caregivers

Give family members access to help manage your healthcare

Travel

Share records with doctors when you’re away from home

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How to Share Records

Aria offers multiple ways to share your medical information securely.

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Share Individual Records

Share specific prescriptions or documents:
1

Select the Record

Open the prescription, lab report, or document you want to share
2

Tap Share

Click the share icon in the top right corner
3

Choose Sharing Method

Select how you want to share:
  • Direct share to another Aria user
  • WhatsApp for instant messaging
  • Email for email delivery
  • Download PDF to save and share manually
  • Generate Link for web access
4

Confirm and Send

Review what you’re sharing and tap Send

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Share Multiple Records

Create a custom collection of records to share:
1

Navigate to Share Center

Tap Share from the main menu
2

Select Records

Choose multiple prescriptions, lab reports, or documents to include
3

Add Recipient

Enter the healthcare provider’s email or ABHA ID, or select a family member
4

Set Access Duration

Choose how long the recipient can access these records (24 hours, 1 week, 1 month, or permanent)
5

Send Package

Review your selection and send the complete medical record package
Create Health Summaries - For new doctor visits, select your most recent prescriptions, relevant lab reports, and important imaging results to give a comprehensive overview.

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Sharing with Healthcare Providers

Different sharing options for different healthcare scenarios.

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Share via ABHA ID

If the healthcare provider is on the ABDM network:
1

Request Provider's ABHA ID

Ask the doctor or hospital for their ABHA healthcare professional ID
2

Share Directly

In Aria, enter the ABHA ID and select records to share
3

Instant Access

The provider can access your records immediately through the ABDM network
ABDM Network - ABHA-linked sharing ensures your records are accessible across India’s national digital health ecosystem, connecting hospitals, clinics, and healthcare providers.

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Share via QR Code

For in-person consultations:
1

Generate QR Code

In the share menu, select Generate QR Code for the records you want to share
2

Show to Provider

Display the QR code on your phone screen
3

Doctor Scans Code

The healthcare provider scans the code with their Aria Doctor app or ABDM-compatible system
4

Instant Access

Your selected medical records appear in their system immediately
QR codes are time-limited and expire after the consultation for your security. You can regenerate them anytime.
For remote consultations or telemedicine:
1

Create Secure Link

Select records and choose Generate Link from share options
2

Set Access Controls

Configure link expiration (1 day to 30 days) and password protection if desired
3

Copy and Send

Copy the secure link and send it via email, WhatsApp, or messaging app
4

Recipient Views Online

The healthcare provider clicks the link to view your records in a web browser

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Sharing with Family Members

Grant family members or caregivers access to help manage your healthcare.

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Add a Caregiver

1

Go to Settings

Tap Settings > Family & Caregivers
2

Add Caregiver

Tap Add Caregiver and enter their name, phone number, or email
3

Set Permissions

Choose what they can access:
  • View only - See your records but can’t share them
  • View and share - Access and share records on your behalf
  • Full access - Manage your account including uploading records
4

Send Invitation

The caregiver receives an invitation to access your medical records through Aria
For Elderly Parents or Dependents - Add yourself as a caregiver to their Aria account to help manage appointments, medications, and medical records.

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Manage Caregiver Access

  • View all active caregivers in your account
  • Modify permissions anytime
  • See when caregivers access your records (audit log)
  • Revoke access instantly if needed

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What Information is Shared

Understand exactly what’s included when you share medical records.

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Prescription Sharing Includes

  • Diagnosis - The condition being treated
  • Medications - All prescribed medications with dosages and instructions
  • Doctor Information - Prescribing physician’s name and credentials
  • Date and Time - When the prescription was created
  • Patient Details - Your name, age, and ABHA ID (if applicable)

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Lab Report Sharing Includes

  • Test Results - All lab values and measurements
  • Reference Ranges - Normal ranges for comparison
  • Test Date - When the sample was collected and analyzed
  • Laboratory Information - Name and accreditation of the testing facility
  • Ordering Physician - Doctor who requested the tests

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Document Sharing Includes

  • Original Document - High-quality scan or photo
  • Document Metadata - Date, type, and description
  • Upload Information - When and by whom it was added to your records
Selective Sharing - You can choose to share specific information while keeping other records private. For example, share only relevant prescriptions with a specialist without sharing your entire medical history.

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Managing Shared Access

Keep track of who has access to your medical records and manage permissions.

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View Active Shares

1

Open Share Management

Go to Settings > Shared Access or Privacy > Access Log
2

Review Active Shares

See all active shares, who has access, and what records they can view
3

Check Expiration

View when each share will expire automatically
4

Revoke if Needed

Tap Revoke Access to immediately remove someone’s access to your records

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Access Audit Log

Track who has viewed your medical records:
  • See a chronological log of all record access
  • View which specific records were accessed
  • See timestamps and user information
  • Identify any unexpected access
Privacy Protection - The audit log helps ensure your medical information is only accessed by authorized individuals. Report any suspicious activity to Aria support immediately.

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Privacy and Security

Your medical information is protected with multiple layers of security.

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How Sharing is Secured

Encrypted Transmission

All shared records are encrypted in transit using bank-level security

Access Controls

You set permissions and expiration for every share

Authentication

Recipients must verify their identity to access shared records

Audit Trail

Complete log of who accessed what and when

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Time-Limited Access

All shares can be set to expire automatically:
  • 24 Hours - For single consultations or emergency access
  • 1 Week - For ongoing treatment or specialist consultations
  • 1 Month - For extended care coordination
  • Permanent - For trusted caregivers or family members
Best Practice - Use the shortest access duration necessary. You can always extend or re-share if needed.

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Revoke Access Anytime

You can instantly revoke shared access:
  • Remove access to specific records
  • Revoke all access for a specific person
  • Expire links immediately
  • Disable QR codes

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Sharing During Emergencies

In emergency situations, quick access to your medical information can be life-saving.

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Emergency Access Card

Set up emergency access for critical information:
1

Create Emergency Profile

Go to Settings > Emergency Access
2

Add Critical Information

Include:
  • Blood type
  • Known allergies
  • Current medications
  • Chronic conditions
  • Emergency contacts
3

Enable Lock Screen Access

Allow emergency information to be viewed from your phone’s lock screen
4

Add ICE Contacts

Designate In Case of Emergency (ICE) contacts who can access full medical records
Emergency Access - First responders and emergency room doctors can access your critical medical information even if you’re unconscious or unable to unlock your phone.

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Best Practices for Sharing

Follow these guidelines to share medical records effectively and securely.

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Before Sharing

1

Review Records

Check that the information is current and accurate
2

Select Relevant Records

Share only what’s relevant to the specific consultation or treatment
3

Verify Recipient

Confirm you’re sharing with the correct healthcare provider or individual
4

Set Appropriate Duration

Choose an access duration that matches the healthcare need

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What to Share for Different Scenarios

New Doctor Visit:
  • Recent prescriptions (last 3-6 months)
  • Relevant lab reports
  • Chronic condition documentation
  • Allergy information
Specialist Consultation:
  • Referral letter from primary doctor
  • Relevant imaging and lab reports
  • Related prescriptions
  • Previous treatment history for the specific condition
Emergency Care:
  • Current medications
  • Known allergies
  • Chronic conditions
  • Recent relevant prescriptions
Second Opinion:
  • Complete diagnostic reports
  • Treatment history for the condition
  • Imaging results
  • Current treatment plan
Create Share Templates - Save common sharing configurations for different types of appointments to make future sharing faster.

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Troubleshooting

Common issues and solutions when sharing medical records.

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Recipient Can’t Access Shared Records

  • Verify the email address or ABHA ID is correct
  • Check that the share hasn’t expired
  • Ensure the recipient has internet connectivity
  • Try generating a new share link
  • Contact Aria support if issues persist
  • Check if the link has expired
  • Verify the link was copied completely
  • Try opening in a different browser
  • Generate a new link and try again

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QR Code Won’t Scan

  • Increase screen brightness
  • Hold phone steady and ensure QR code is fully visible
  • Check that the recipient’s scanner is working
  • Try generating a new QR code

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Next Steps

Now that you know how to share medical records, explore other Aria features:

Medical Records Overview

Learn more about managing your complete medical history

Digital Prescriptions

Understand how to use your digital prescriptions

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