Disputes

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If a dispute is raised, follow these steps.

Dispute Resolution Process

Review order context

Review order context and timestamps to understand the issue.

Submit evidence

Submit supporting evidence in-app. Include all relevant documentation.

Follow settlement updates

Follow settlement updates and resulting order state transitions.

Disputes are settled on-chain by authorized admins under protocol fault rules and dispute windows.

Always submit evidence promptly when a dispute is raised. The quality and timeliness of your evidence can significantly impact the dispute outcome.

Jury-based escalation tiers and governance-vote finality for disputes are planned for a future release.

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