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Follow these best practices to maintain high reliability and minimize operational risk.

Best Practices

Quick response

Respond quickly to assigned orders.

Accurate metadata

Keep channel metadata and payment details accurate.

Availability management

Avoid operating channels when unavailable.

Evidence preservation

Preserve evidence trails for contested payments.

Quality improvement

Treat cancellations and disputes as quality signals to improve operations.
Consistently following these practices will improve your operational standing and reduce the likelihood of disputes.
Operating channels when you’re unable to service orders can lead to cancellations, disputes, and potential penalties. Always toggle your availability status appropriately.

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