Overview
Free trials:- Defer payment until the trial period ends
- Automatically convert to paid subscriptions
- Can be configured per product or per checkout
- Support trial redemption tracking to prevent abuse
Trials are only available for recurring (subscription) products, not one-time purchases.
Product Trial Configuration
Configure default trial periods on your products:Product with 14-day trial
Trial Intervals
Supported trial intervals:day: Trial period in daysweek: Trial period in weeksmonth: Trial period in monthsyear: Trial period in years
Examples
Checkout Trial Override
Override the product’s default trial period at checkout:How Trials Work
Subscription Created
When a customer checks out with a trial:
- Subscription status:
trialing trial_start: Set to current timestamptrial_end: Calculated based on trial intervalcurrent_period_end: Set to trial end
During Trial
- No charges are made
- Customer has full access to benefits
- Subscription shows as “trialing”
current_period_end=trial_end
Subscription Status During Trial
Trialing Subscription
Managing Active Trials
You can modify trial periods for active subscriptions:Extend Trial
Extend an active trial to a new end date:The new trial end must be after the current period end to prevent customer access loss.
End Trial Immediately
Convert a trialing subscription to paid immediately:- End the trial period
- Create and charge the first invoice
- Change status from
trialingtoactive
Add Trial to Active Subscription
You can add a trial period to an already-active subscription:Trial Redemption Tracking
Polar tracks trial redemptions to prevent abuse:How It Works
-
Customer Identification: Tracked by:
- Email address (case-insensitive)
- Payment method fingerprint
- Customer ID
- Product-Level Tracking: Redemptions are tracked per product
- Automatic Prevention: Polar checks if customer has already redeemed a trial for this product
Trial redemption tracking helps prevent users from creating multiple accounts to abuse trial periods.
Trial Preview
Get a preview of what the first charge will be after a trial:Previews are available for both trialing and active subscriptions.
Discounts with Trials
When combining trials with discounts:- During Trial: No charges, so no discount applied
- After Trial: Discount applies to the first charge and subsequent charges (based on discount duration)
Trial + Discount
Trial Best Practices
Standard Trial Lengths
Common trial periods: 7, 14, or 30 days depending on product complexity
Require Payment Method
Collect payment details upfront for seamless conversion
Communicate Clearly
Show trial end date and what happens when trial expires
Onboarding Focus
Use trial period to deliver value and ensure successful onboarding
Trial Limitations
Webhooks
Trial-related webhook events:subscription.created: Includes trial dates if applicablesubscription.updated: Triggered when trial dates changeorder.created: First charge after trial ends
subscription.created with Trial
API Reference
See the full API documentation:- Create Product - Configure trial settings
- Create Checkout - Override trial period
- Update Subscription - Manage active trials
- Preview Subscription - Preview post-trial charges